Leasing Professional
Greystar
10.2023 - Current
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Conducted comprehensive market research to understand competitor's offerings
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
- Invited prospects to fill out applications upon completion of property tour.
- Respond to requests and schedule appointments for property showings.
- Verify tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
