Iris Burgering
Summary
Professional with comprehensive experience in government and policy focusing on ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards. Adaptable and reliable, always ready to respond to evolving situations.
Overview
8
8
years of professional experience
Work History
Intern
Nassau County Police Department Homeland Security Division
Bethpage, NY
01.2026 - Current
- Participated in training sessions to enhance operational knowledge and skills.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
Shift Supervisor
Starbucks
Woodbury, NY
10.2021 - Current
- Full Time
- Partner of the Quarter
- Coffee Master
- Certified Trainer
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored new team members on operational procedures and company policies.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided mentorship and crisis resolution for staff, strengthening conflict resolution and interpersonal support skills
- Maintained detailed records of training and performance, ensuring accountability and progress tracking.
- Resolved customer concerns effectively, demonstrating problem-solving skills and professionalism.
- Strengthened time management and multitasking abilities in a fast-paced environment.
Operations Manager
FridaMethod
Smithtown, NY
01.2026 - Current
- Streamlined operational workflows, enhancing efficiency and productivity across multiple departments.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategic plans to improve overall efficiency and reduce costs.
- Led cross-functional teams to achieve strategic objectives and drive organizational growth.
- Developed training programs for staff, fostering skill advancement and team collaboration.
- Developed and maintained accurate schedules and payroll to ensure operational efficiency.
Researcher
Penn State
State College, PA
03.2023 - 2023
- 20 Hours
- Conducted literature reviews to support ongoing research projects.
- Conducted data analysis on crime correlations, presenting findings with attention to policy implications for vulnerable populations.
- Applied research methodology and ethical handling of sensitive information, ensuring confidentiality and accuracy.
Assistant Manager
Brrzaar
Irvington, NY
03.2018 - 08.2021
- Full Time
- Coordinated daily operations and managed staff schedules, ensuring consistency and support for team members.
- Led team initiatives to enhance customer service and improve overall store performance.
- Developed training programs to onboard new staff, ensuring consistent operational standards.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Analyzed sales data to inform inventory management and optimize product placement strategies.
- Developed strategies to improve efficiency and reduce waste, demonstrating problem-solving and resource management applicable to case coordination.
Education
B.S. - CRIMINOLOGY, MINOR IN SOCIOLOGY
The Pennsylvania State University
05.2024
M.S. - HOMELAND SECURITY: COUNTERTERRORISM
American University
D.C.12.2025
Independent Study -
FEMA Courses
Skills
- Trauma-Informed Care
- Crisis Intervention
- Case Documentation
- Database Management
- Client Risk & Needs Assessment
- Attention to Detail
- Strong Written & Verbal Communication
- Team collaboration
- MS office
- Strong work ethic
- Data collection and organization
Activities And Relevant Coursework
Criminal Law, Human Trafficking, Terrorism Studies, Intelligence Analysis, Ethics in Justice, Political Science Club, Penn State, 2022-2024, Volunteer work within Starbucks, Organized and participated in community service events, including youth mentorship and local outreach.
Timeline
Intern
Nassau County Police Department Homeland Security Division
01.2026 - Current
Operations Manager
FridaMethod
01.2026 - Current
Researcher
Penn State
03.2023 - 2023
Shift Supervisor
Starbucks
10.2021 - Current
Assistant Manager
Brrzaar
03.2018 - 08.2021
B.S. - CRIMINOLOGY, MINOR IN SOCIOLOGY
The Pennsylvania State University
M.S. - HOMELAND SECURITY: COUNTERTERRORISM
American University
Independent Study -
FEMA Courses