Iris Bustamante
Bloomington,CA
Summary
Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal vitals and meeting task deadlines. Highly organized and works well in team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Veterinary Assistant
Jurupa Hills Animal Hospital
3 2023 - Current
- Greet and check in clients and their pets
- Schedule appointments and surgeries
- Answer phones and respond to inquiries from clients
- Process payments and collect fees
- Maintain client records and update medical histories
- Intake patients
- In house laboratory tests
- Capturing radiographs
- Filling prescriptions
- Restraining patients for exams and procedures
- Feline friendly techniques
- Clean and disinfect cages, kennels, and examination and operating rooms
- Maintain and sterilize surgical instruments and equipment
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Assisted senior staff with blood analyses and physical assessments.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Veterinary Technician Assistant
Corona Animal Emergency Center
10.2022 - Current
- Dog and Cat restraint
- Running in-house IDEXX lab work Radiography
- Client communication and education (excellent written and verbal skills)
- Help doctors with physical examinations
- Anesthesia monitoring & Surgical preparation
- Administering vaccinations and other medications
- Collecting patient histories and vital signs
- Assisting Veterinarians and RVT with advanced procedures
- Walking, feeding, and cleaning patients
- Unpacking inventory and restocking
- Monitor and care for animals after surgery
- Followed safety protocols for handling animals.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted in training new Veterinary Technician Assistants to ensure they were properly prepared for their roles within the clinic, creating a cohesive team environment.
- Supported the veterinarian during euthanasia procedures by comforting clients throughout the difficult process while demonstrating empathy toward their emotional needs.
- Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
- Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Observed animals for signs of distress or illness.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Maintained clean and safe animal living areas.
- Monitored vital signs and provided nursing care for animals.
OPS MANAGER• OPERATIONS ADMIN
FED EX GROUND
07.2010 - 03.2023
- Lead and coach a team of Package Handlers
- Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
- Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
- Performance evaluation and management
- Responsible for assigning and managing employees
- Tracking and administration of trailers
- Ensure communication
- Communication with public speaking
- Ensure safety through sort
KENNEL TECHNICIAN, VETERINARIAN ASSISTANT
Ontario Veterinary Hospital
10.2021 - 11.2022
- Intimate care for the animal under my care
- Assist veterinarian technician with appointment animals
- Handle all boarding
- Administer any medication accordingly from veterinarian
- Notify technician and veterinarian if any Concern with the animals
- Facilitate with sanitize equipment for surgeries
- Scheduling appointment
- Maintain cleanliness of all kennels
- Assist on aftercare from surgeries
- Ensure animals are provided with food and water
SALES REP
Shoe Palace
11.2013 - 11.2017
- Responsible for assigning employees to daily task training lead for new employees
- Train new hires on customer service and approaching every customer with a grateful greeting
- Implement safety procedures to all employees and follow ups
- Assign employees to their required housekeeping
- Inventory control and restock parcels
- Housekeeping requirements were met before the shift is over
- Display customers with our latest items
- Assist customers with purchases and questions
- Closed out register at end of the day
Education
Associate in Science (AS) - Animal Science
Mt. SAC
Walnut, CA 08.2022 - Current
ASSOCIATE - undefined
RIVERSIDE CITY COLLEGE
01.2007 - 1 2021
Skills
Strong knowledge of quality assurance
Timeline
Veterinary Technician Assistant
Corona Animal Emergency Center
10.2022 - Current
Associate in Science (AS) - Animal Science
Mt. SAC
08.2022 - Current
KENNEL TECHNICIAN, VETERINARIAN ASSISTANT
Ontario Veterinary Hospital
10.2021 - 11.2022
SALES REP
Shoe Palace
11.2013 - 11.2017
OPS MANAGER• OPERATIONS ADMIN
FED EX GROUND
07.2010 - 03.2023
ASSOCIATE - undefined
RIVERSIDE CITY COLLEGE
01.2007 - 1 2021
Veterinary Assistant
Jurupa Hills Animal Hospital
3 2023 - Current
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