Iris Caldwell
Senior Learning and Development Practitioner
Houston,TX
Summary
Results-oriented Senior Learning and Development Manager with a decade of experience in shaping organizational development and designing effective instructional programs. Expertise in aligning talent strategies with business goals, utilizing data analytics for informed decision-making, and promoting a culture of continuous learning. Demonstrated history of successfully managing complex projects and leading cross-functional teams to implement innovative solutions that boost performance and engagement. Aiming to leverage these skills to drive strategic initiatives in a forward-thinking organization.
Overview
10
10
years of professional experience
Work History
HSEQ Learning & Development Manager
Airgas, an Air Liquide
Houston, TX
06.2020 - Current
- Spearheaded organization-wide learning initiatives, impacting over 18,000 employees, and aligning with strategic business goals.
- Designed and implemented high-impact learning programs using instructional design frameworks, such as ADDIE and SAM.
- Directed multiple large-scale change management initiatives, achieving specific measurable outcomes, e.g., increased adoption rates by 21%.
- Managed a team of 3 instructional designers, trainers, and learning specialists to deliver training solutions in diverse modalities (instructor-led, e-learning, blended).
- Partnered with senior leadership to assess organizational needs, identify skill gaps, and develop comprehensive development plans.
- Oversaw the implementation of a new Learning Management System (LMS), increasing user engagement by 15% and streamlining reporting capabilities.
Instructional Design & Development Principle Lead
Halliburton Energy Services
Houston, TX
10.2018 - 05.2020
- Led the development of interactive e-learning modules using tools like Articulate Storyline, Adobe Captivate, and Rise 360.
- Designed engaging, gamified scenarios and role-based training solutions, achieving an average learner satisfaction score of 80%.
- Conducted needs assessments, and collaborated with subject matter experts (SMEs) to create tailored learning experiences.
- Ensured content accessibility and compliance with industry standards, such as SCORM, AICC, and WCAG.
- Implemented metrics to evaluate program effectiveness, driving continuous improvement efforts.
Technical Writer
CPaT Aviation Training Solutions
Houston, TX
06.2016 - 10.2017
- Performed peer reviews of technical documents, providing constructive feedback to improve quality.
- Collaborated with internal teams to develop processes and procedures for software applications.
- Assisted in the development of web-based help systems utilizing HTML and CSS coding techniques.
- Selected various graphics to accompany written material.
- Ensured compliance with applicable standards while creating technical documents such as ISO 9000 or IEEE Standards.
- Translated complex technical information into clear, concise, and accessible language for non-technical audiences.
- Gathered information from subject matter experts to create technical documentation.
- Collaborated with engineers, product managers and instructional designers in development of internal and external user manuals.
Instructional Design Consultant
Independent Contractors
Houston, TX
02.2015 - 06.2016
- Designed courseware and course certification in compliance with the company's process of learning.
- Analyzed the company's existing material, including text, workbooks, presentations, and videos, to develop training and course curriculum materials as the courseware packaging to include instructor materials, participant materials, visual job aids, and eLearning materials.
- Partnered with various SMEs, project managers, directors, and stakeholders to design content across disciplines, other corporate functions, and operations.
- Conducted a needs analysis, which included, but was not limited to, analyzing learners, conducting task analysis, performing gap analysis, writing objectives, and establishing metrics.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Developed curriculum and learning materials to increase comprehension.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided technical assistance (on an ad hoc basis) for troubleshooting issues during implementation phase of a project.
Education
Master of Science - Educational Human Resource Development
Texas A&M University
College Station, TX05-2018
Skills
- Culture Transformation Strategies
- Gap Analysis
- Change Management and Stakeholder Engagement
- Cross-Functional Collaboration Skills
- Instructional Design and Curriculum Development
- Instructional Design Solutions
- Process Optimization Skills
- Learning Program Analytics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Lean Six Sigma Black Belt Certification | Six Sigma Global Institute (in progress)
Accomplishments
- 20% Reduction in skills gaps.
- 20% Improvements in compliance training completion rates.
- 30% Increase in employee engagement.
- Directed multiple large-scale change management initiatives, achieving increasing adoption rates by 21%.
Timeline
HSEQ Learning & Development Manager
Airgas, an Air Liquide
06.2020 - Current
Instructional Design & Development Principle Lead
Halliburton Energy Services
10.2018 - 05.2020
Technical Writer
CPaT Aviation Training Solutions
06.2016 - 10.2017
Instructional Design Consultant
Independent Contractors
02.2015 - 06.2016
Master of Science - Educational Human Resource Development
Texas A&M University
Similar Profiles
Eric ShawEric Shaw
District Manager at Airgas, an Air Liquide companyDistrict Manager at Airgas, an Air Liquide company
Donald Dawson Jr.Donald Dawson Jr.
Driver at Airgas, an Air LiquideDriver at Airgas, an Air Liquide
Noah GaluNoah Galu
Cherry Picker Operator at Airgas, an Air LiquideCherry Picker Operator at Airgas, an Air Liquide