Iris Carter

• Via Epic schedule/register, check-in /checkout Patients for medical appts., edit referrals, intake and process documents, submit RX refills, answer phones, customer service, calling patients to schedule or modify appts, daily in-basket work. Insurance verification and services Via Carrier websites, RTE and Managed Care website

• Greet and check-In patients via Epic and Clinical workstation, provide tracking and procedure updates to family/care partners, escort families to Pre-op and recovery as well as intensive care, communicate with Surgeons for family consults

Schedule Radiology Appointments using ERAD RIS. Dexa scans, Mammograms, Xrays and Ultrasounds

• Player card sign up, account adjustments, promotions and sales

• Process mail daily of patient frames and RX’s for lab, verifying frame information via DVI and AS400, also pulling stock frames and uncut lenses for manufacturing

• Answer phones, greet clients, take messages, sort and distribute mail, assist clients with information regarding business and resources centers, maintain databases with client registrations and appointments, typing, copying and faxing. Answer correspondence from clients, assist other departments with work overflow, and maintain library upkeep of literature

• Operated 10 line Rolm System, answered all incoming calls; assisted consumers, update consumer information via intranet; sort and distribute mail daily as well as overnight packages; responsible for coding all utility bills for payment; responsible for ordering office supplies; also assisted other departments with filing, typing and other various duties