Open To Work
IRIS COOPER
Harrisburg,PA
Work Preference
Summary
Results-oriented leader with expertise in client relations, operations support, and team development in diverse environments. Strong communication and project coordination skills enhance relationship management and administrative efficiency. Proven ability to build partnerships and manage priorities, driving organizational success. Transitioning into a corporate role to leverage interpersonal and problem-solving skills for team and business impact.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Elementary Teacher (Kindergarten)
Steelton-Highspire School District
Harrisburg, USA
01.2021 - Current
- Assess student performance regularly in literacy and mathematics to monitor growth and adjust instructional strategies
- Implemented guided reading centers and differentiated instruction to accommodate diverse learning styles and foster academic achievement
- Built partnerships with parents and guardians to enhance student accountability and engagement, leading to improved classroom success
- Collaborated with faculty and support staff to enhance student outcomes and enrich learning experiences
- Maintain organized classroom operations while managing behavioral expectations and student development
Elementary Teacher (Grade 2)
The School District of Philadelphia
Philadelphia, USA
01.2019 - 01.2021
- Conducted student assessments to track academic progress in reading and math
- Provided individualized academic support through guided reading and targeted intervention strategies to meet diverse learning needs
- Supported individual students in enhancing academic performance, classroom behavior, and social skills
- Maintained effective communication with families and school staff regarding student progress and support plans
Advisory Teacher (Grades 9–12)
El Centro de Estudiantes, A Big Picture Philadelphia School
Philadelphia, USA
01.2014 - 01.2019
- Designed and implemented cross-curricular project-based learning plans that integrated STEM, English, art, and social studies to enhance student engagement
- Led student-centered instruction through collaborative learning and mentorship to improve student participation and understanding
- Conducted one-on-one meetings with students and families to develop academic improvement and behavioral success plans
- Fostered inclusive learning environments that promoted student accountability and critical thinking, resulting in increased classroom participation
Camp Assistant
Mentoring a Girl in Construction (MAGIC) Camp
Philadelphia, USA
07.2016 - 07.2016
- Coordinated event logistics and supervised students during program activities, ensuring effective engagement and learning experiences
- Assisted in organizing hands-on construction activities for campers.
- Guided young girls through basic construction techniques and safety protocols.
- Supported instructors by preparing materials and tools for daily sessions.
- Led students on construction site visits organized by National Association of Women in Construction (NAWIC) to enhance their practical understanding of the industry
Lead Toddler Teacher
Kindercare
Malvern, USA
01.2012 - 01.2013
- Developed engaging lesson plans for toddlers to foster early learning.
- Maintained safe, engaging, structured learning environment to promote children's exploration and growth
- Supervised classroom activities to ensure a safe and nurturing environment.
- Supervised classroom activities to foster early childhood learning and development
- Collaborated with parents to discuss children's progress and developmental needs.
Inside Claims Adjuster
Allstate Insurance
Malvern, USA
01.2011 - 01.2012
- Managed insurance claims processing, ensuring timely resolution and high-quality customer service
- Investigated claims information and communicated client resolutions clearly, enhancing customer satisfaction
- Evaluated insurance claims for accuracy and compliance with company policies.
- Communicated with clients to gather necessary information for claims processing.
- Reviewed and analyzed claim documentation to determine coverage eligibility.
Account Executive
American Lawyer Media Inc.
New York, USA
01.2007 - 01.2010
- Generated between $500K and $1M annually in advertising revenue through client acquisition, account retention, and contract renewals
- Managed client relationships and developed new business through cold calling, meetings, and inbound lead response, enhancing overall client engagement
- Cultivated long-term professional relationships with clients, fostering customer satisfaction and encouraging repeat business
- Prepared reports and correspondence, scheduled meetings, and created advertising materials for print and online production, streamlining communication processes
Program Coordinator
Playaz Basketball Association
Paterson, USA
01.2006 - 01.2008
- Coordinated operational and administrative tasks for youth basketball programs, enhancing delivery for student-athletes in grades 8–12
- Managed schedules and logistics for practices, games, and tournaments efficiently.
- Supported team coordination, meal preparation, and program logistics, facilitating athletic and academic growth
- Collaborated with coaches to ensure effective training methods and player support.
Marketing and Sales Assistant
American Lawyer Media Inc.
New York, USA
01.2005 - 01.2007
- Represented the organization at trade shows and conferences, engaging with clients, prospects, and business partners
- Coordinated and managed the annual Legal Recruiters Directory for print and online distribution to over 25,000 legal professionals
- Managed editorial writing, copyediting, proofreading, publication coordination, payment processing, and customer communications, ensuring high-quality outputs
- Supported five senior leaders with executive-level administrative tasks, enhancing efficiency for marketing directors and senior account executives
Education
Certificate of Completion - Cybersecurity Bootcamp
The University of Pennsylvania
Philadelphia, PA02-2021
Master of Arts - Elementary Education
University of Phoenix
Online06-2014
Bachelor of Arts - Speech Communications
Temple University
Philadelphia, PA05-2002
Skills
- Training and team development
- Communication skills
- Public speaking
- Customer service excellence
- Stakeholder engagement
- Relationship building
- Cross-functional collaboration
- Conflict resolution
- Project coordination
- Operations and administrative support
- Organization and time management
- Data tracking and reporting
- Microsoft Office Suite
- Adaptability and multitasking
Certification
- Professional Teacher Certificate, Grades PreK-4, Level II, Pennsylvania
Timeline
Elementary Teacher (Kindergarten)
Steelton-Highspire School District
01.2021 - Current
Elementary Teacher (Grade 2)
The School District of Philadelphia
01.2019 - 01.2021
Camp Assistant
Mentoring a Girl in Construction (MAGIC) Camp
07.2016 - 07.2016
Advisory Teacher (Grades 9–12)
El Centro de Estudiantes, A Big Picture Philadelphia School
01.2014 - 01.2019
Lead Toddler Teacher
Kindercare
01.2012 - 01.2013
Inside Claims Adjuster
Allstate Insurance
01.2011 - 01.2012
Account Executive
American Lawyer Media Inc.
01.2007 - 01.2010
Program Coordinator
Playaz Basketball Association
01.2006 - 01.2008
Marketing and Sales Assistant
American Lawyer Media Inc.
01.2005 - 01.2007
Certificate of Completion - Cybersecurity Bootcamp
The University of Pennsylvania
Master of Arts - Elementary Education
University of Phoenix
Bachelor of Arts - Speech Communications
Temple University