Iris M. Filpo

• Delivered individualized 1:1 ABA therapy to children ages 1–14, enhancing their behavioral and developmental progress • Implement treatment plans and behavior intervention protocols developed by a BCBA • Collected and recorded accurate behavioral data during sessions to inform treatment adjustments and monitor client progress • Facilitated skill development in communication, social, daily living, and behavioral areas, contributing to clients' overall growth and independence • Follow safety protocols and behavior reduction strategies • Communicate professionally with caregivers, supervisors, and team members • Attend supervision, team meetings, and required trainings • Maintain confidentiality and comply with HIPAA regulations • Traveled to client homes and center locations for therapy sessions

• Implemented individualized treatment plans for clients with developmental disabilities.
• Collaborated with families to support behavioral goals and strategies.
• Conducted assessments to identify client needs and progress.

• Prepared and filed 490+ individual and business tax returns annually, ensuring full compliance with federal, state, and local regulations.
• Specialized in Schedule C returns for small business owners, maximizing deductions and refund potential.
• Processed W-2 income tax returns, identifying tax-saving opportunities that maximized client refunds.
• Handled Schedule E filings for rental properties and investments, ensuring proper depreciation and expense reporting.
• Delivered personalized tax advisory services for year-round planning and estimated payments, ensuring clients remained informed on IRS updates.
• Led a team of preparers during peak season; reviewed complex returns for accuracy and compliance.
• Provided client service by assisting with audits, notices, and tax inquiries, enhancing client understanding and compliance.

• Coordinated order processing, contract preparation, and client communication via phone, email, and in-person to ensure timely service.
• Consistently delivered high-quality customer service and helped retain long-term business relationships.
• Worked closely with production and accounting teams to streamline scheduling and invoicing.
• Oversaw office inventory and monitored client account status and payments to maintain financial accuracy.

• Managed tuition payments and account auditing, ensuring accuracy and confidentiality.
• Supported student enrollment and administrative tasks, enhancing operational efficiency in a fast-paced educational environment.
• Organized filing systems and coordinated supply inventory, streamlining office operations for the bursar's office.