Iris Flores
East Palo Alto,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with over 22 years of experience in HealthCare . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Stanford Medical Center
01.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Assist with Electroconvulsive ( ECT) procedure
Medical Assistant
Stanford Medical Center
07.2012 - 01.2023
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained all prescribed laboratory testing.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Tested and recorded blood glucose levels.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed workflow for medication prior authorization while they were done within clinic.
Medical Assistant
Palo Alto Medical Foundation
04.2004 - 07.2012
- J U LY 2 012, Direct Pt Care
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Sanitized, restocked and organized exam rooms and medical equipment
- Documented vital signs and health history for patients in clinic and hospital environments
- Ordered and prepared reagents and supplies
- Collected and documented patient medical information such as blood pressure and weight
- Called and faxed pharmacies to submit prescriptions and refills
- Obtained all prescribed laboratory testing
Education
Medical -
Bryam College
01.2003
Skills
- Fast Learner
- Multitasking Skills
- Team Player
- Languages
- Spanish
- Completing Insurance Forms
- Administering Vaccines
- Electronic Medical Records
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Stanford Medical Center
01.2023 - Current
Medical Assistant
Stanford Medical Center
07.2012 - 01.2023
Medical Assistant
Palo Alto Medical Foundation
04.2004 - 07.2012
Medical -
Bryam College
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