Summary
Overview
Work History
Education
Skills
References
Languages
Traits
Timeline
Generic

IRIS GUTIERREZ

Midlothian

Summary

Dedicated travel consultant with 25 years of experience in corporate travel management. Proven strengths in problem-solving, ticketing, and group coordination, consistently delivering exceptional customer service and supporting team efficiency.

Overview

31
31
years of professional experience

Work History

Travel Consultant

BCD Travel
Dallas
04.2000 - Current
  • Company Overview: Specializing in Corporate Travel for Domestic and International on The Executive VIP desk. Formally Team Lead for Groups/International, in charge of setting up groups and assist agents on my team with Ticketing, Customer Service or Reservation problems. Currently a home agent for Northrop Grumman. Experienced with with Resx, SQM, Cliqbook, Concur, HRM and Peoplesoft.
  • Specializing in Corporate Travel for Domestic and International on The Executive VIP desk. Formally Team Lead for Groups/International, in charge of setting up groups and assist agents on my team with Ticketing, Customer Service or Reservation problems. Currently a home agent for Northrop Grumman. Experienced with with Resx, SQM, Cliqbook, Concur, HRM and Peoplesoft.

Travel Consultant

Cendant Travel
Arlington
03.1995 - 04.2000
  • Company Overview: Specialized in Tour Packages as well as Air, Car and Hotel Reservations.
  • Specialized in Tour Packages as well as Air, Car and Hotel Reservations.

Reservations

American Airlines
Arlington
08.1994 - 08.1995
  • Company Overview: Specialized in Domestic Airline Reservations and Lost Baggage Desk.
  • Specialized in Domestic Airline Reservations and Lost Baggage Desk.

Education

AIRLINE/TRAVEL INDUSTRY ADVANCEMENT PROGRAM - ITINERARY PLANNING, TARIFF AND TICKETING, SABRE RESERVATION SYSTEM, TRAVEL -THE PROFESSIONAL'S PERSPECTIVE, CAREER DEVELOPMENT

INTERNATIONAL AVIATION AND TRAVEL ACADEMY
Arlington, TX
07.1994

GED -

SOUTH GRAND PRAIRIE HIGH SCHOOL
Grand Prairie, Tx
08.1991

Skills

  • Corporate travel management
  • Group ticketing
  • Reservation systems
  • Contract negotiation
  • Itinerary planning
  • Customer relationship management

References

AVAILABLE UPON REQUEST

Languages

Bilingual in Spanish

Traits

Very outgoing

Timeline

Travel Consultant

BCD Travel
04.2000 - Current

Travel Consultant

Cendant Travel
03.1995 - 04.2000

Reservations

American Airlines
08.1994 - 08.1995

AIRLINE/TRAVEL INDUSTRY ADVANCEMENT PROGRAM - ITINERARY PLANNING, TARIFF AND TICKETING, SABRE RESERVATION SYSTEM, TRAVEL -THE PROFESSIONAL'S PERSPECTIVE, CAREER DEVELOPMENT

INTERNATIONAL AVIATION AND TRAVEL ACADEMY

GED -

SOUTH GRAND PRAIRIE HIGH SCHOOL

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