IRIS H
RIVERSIDE,CA
Summary
At WG TRANSPORT LLC, I excelled as an Office Manager, leveraging my expertise in contract negotiation and effective communication to secure favorable vendor terms and enhance client relations. My leadership significantly improved driver performance and compliance, demonstrating a keen ability to solve problems and manage resources efficiently.
Overview
8
8
years of professional experience
Work History
Office Manager
WG TRANSPORT LLC
Riverside, CA
08.2014 - 10.2022
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Trained drivers in company policies, daily task execution and safety.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Negotiated contracts with brokers to secure favorable terms and pricing.
- Maintained filing system for records, correspondence and other documents.
- Reviewed files and records to obtain information and respond to requests.
- Processed payroll accurately ensuring all employees were paid on time.
- Ensured compliance with applicable laws regarding DOT requirements.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Scheduled and coordinated pickups and deliveries to the warehouse.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Brawley Union High School
Brawley, CA06-1997
Skills
- Contract negotiation
- Employee training
- Payroll administration
- Regulatory compliance
- Customer service
- Supply chain management
- Problem solving
- Safety training
- Effective communication
- Route planning
- Updating logs
- Attention to detail
- Dispatching procedures
- Incident reporting
- Multitasking and organization
- Driver communication
- Coordinating urgent deliveries
- Tracking systems
- Data entry
Languages
English
Professional
Spanish
Professional
Timeline
Office Manager
WG TRANSPORT LLC
08.2014 - 10.2022
High School Diploma -
Brawley Union High School
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