Iris Hernandez Castillo
Miami
Summary
Dynamic Sr Shipping & Receiving Specialist at Keurig Dr Pepper, Inc. with proven expertise in logistics and shipment tracking. Adept at optimizing workflows and enhancing team performance through effective communication and employee training. Skilled in SAP and Microsoft Excel, consistently ensuring compliance and resolving discrepancies to drive operational excellence.
Overview
11
11
years of professional experience
Work History
Sr Shipping & Receiving Specialist
Keurig Dr Pepper, Inc.
Miami
05.2022 - Current
- Manage daily task priorities and team workloads across shifts and departments
- Coordinate with Operations Specialists to optimize dock loading
- Oversee inbound and outbound shipments
- Conduct inventory audits and cycle counts; resolve discrepancies in collaboration with the Inventory Control team.
- Conduct Pallet and SKU level audits
- Communicate urgent information between shifts and departments.
- Generate reports using SAP, Route Manager, Excel, Ryder, and VP EPG.
- Maintain standard work documents and manage Microsoft Teams Site
- Operate PIT equipment and support team activities as necessary.
- Coach and train team members to support skill development and performance.
- Escalate safety, quality, and delivery issues to leadership.
- Communicate key updates and issues across shifts and maintain compliance with company and regulatory standards.
- Warehouse Needs
Sr Office Coordinator
Keurig Dr Pepper, Inc.
Miami
04.2016 - 05.2021
- With moderate supervision, supports general business operations by providing various administrative support activities as a generalist or in a combination of disciplines.
- Types, formats, and produces documents such as proposals, presentations, correspondence, and standard reports.
- Establishes and maintains record keeping and filing systems.
- Maintains calendar and contact database, schedules appointments, completes travel or conference arrangements and may arrange mattings and conferences for and assigned work group.
- Performs administrative duties specific to department such as conducting research, updating databases, and preparing collateral materials for mass mailings.
- Completes expense reports and handles reconciliation of receipts for a designated work group.
- Responsible for opening, sorting, prioritizing, and distributing inbound mail. Coordinates services for outbound mail.
- Answers phone calls with regards to inquiries, researching and resolving problems requiring knowledge of department policies and procedures.
- Performs other duties as assigned.
Cashier
Keurig Dr. Pepper Snapple Group
Miami
02.2014 - 04.2016
- Account for money collected daily from assigned routes.
- Post any discrepancies in invoice totals compared to cash collected.
- Assist other cashiers in completing daily tasks.
- Collect settlement packets from drivers
- Collect and record all payments received.
- Review and verify that all invoices have been included as listed on sales report.
- Organize all paperwork including invoices fin numerical order.
- Identify and record problems for driver supervisor to review.
- Use of counting machine.
- Prepare bank deposits and other necessary paperwork.
- Assist accounting department with data entry.
- Acts as backup for the receptionist's breaks, lunches, days off.
- Other tasks as needed and directed by supervisor.
Education
Associated Degree - Health Services Administration
Everest College
Miami, FL09-1998
High School Diploma -
Miami Jackson Sr High
Miami, FL06-1995
Skills
- Communication skills
- Safety compliance
- Problem solving
- Time management
- Employee training
- Microsoft Excel
- SAP software
- Shipping coordination
- Logistics
- Shipment tracking
- Workflow optimization
- Shipping and receiving
- Delivery scheduling
- Tracking systems proficiency
- Product knowledge
- Microsoft Office Suite
- Vendor coordination
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sr Shipping & Receiving Specialist
Keurig Dr Pepper, Inc.
05.2022 - Current
Sr Office Coordinator
Keurig Dr Pepper, Inc.
04.2016 - 05.2021
Cashier
Keurig Dr. Pepper Snapple Group
02.2014 - 04.2016
Associated Degree - Health Services Administration
Everest College
High School Diploma -
Miami Jackson Sr High
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