Built long-term relationships with customers by providing personalized service and support.
Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
Educated clients about various banking products available at the institution.
Provided financial advice to clients based on their needs and goals.
Office Manager
Allstate
Jackson, TN
05.2020 - 06.2021
Provided training to new hires on office policies and procedures.
Coordinated meetings, conferences, travel arrangements and department activities.
Teller
BancorpSouth
Jackson, TN
05.2019 - 08.2019
Adhered strictly to all security procedures related to handling money at the teller window.
Answered customer inquiries regarding bank products and services.
Store Manager
Sears Hometown Store
Milan, TN
02.2011 - 07.2018
Developed strategies to maximize sales and profitability.
Managed daily banking activities such as deposits and withdrawals.
Transcriptionist
Hill Boren
Jackson, TN
03.2007 - 02.2011
Transcribed court proceedings from audio recordings for legal documentation.
Collaborated with attorneys, paralegals, and other legal professionals on transcription projects.
Court Clerk
Gibson County Chancery Court
Trenton, TN
01.2006 - 03.2007
Organized and maintained a large database of records, including case files, court dockets, and other related materials.
Issued subpoenas when requested by an attorney or judge.
Victim/Witness Advocate
District Attorney Office
Trenton, TN
04.2002 - 01.2006
Attended meetings with legal representatives in order to discuss cases involving victims and witnesses.
Collaborated with prosecutors, law enforcement officers, social workers, mental health professionals, probation officers, corrections personnel, and others involved in the criminal justice system.