Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iris Jenkins Brown

Jacksonville

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

28
28
years of professional experience
1
1
Certification

Work History

LPN

Cedar Hill Nursing and Rehab Center
04.2025 - Current
  • Maintained accurate patient records and documentation in compliance with regulations.
  • Implemented infection control protocols to enhance patient safety standards.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.

LPN

Riverside Post Acute Care
01.2025 - 04.2025
  • Administered medications and treatments as prescribed by healthcare providers.
  • Monitored patient vital signs and reported changes to nursing staff promptly.
  • Assisted in developing individualized care plans for patients based on assessments.
  • Collaborated with multidisciplinary teams to ensure coordinated patient care.
  • Provided compassionate support to patients, enhancing their comfort and well-being.
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.

Project Coordinator

Jacksonville Sheriff Office
01.2023 - Current
  • Coordinated scheduling and logistics for community outreach programs to enhance public engagement.
  • Assisted in managing project timelines, ensuring adherence to objectives and deadlines.
  • Facilitated communication between stakeholders, promoting collaboration across departments.
  • Conducted research on best practices, contributing to process improvements and efficiency gains.
  • Monitored project progress, identifying potential risks and implementing mitigation strategies effectively.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

Police Service Technician II

Jacksonville Sheriff Office
01.2011 - 01.2023
  • Responded to service requests, providing timely support to law enforcement personnel.
  • Collaborated with other law enforcement agencies on joint operations, leading to successful outcomes.
  • Performed background checks accurately for employment purposes or sensitive investigations, providing valuable information to decisionmakers.
  • Conducted thorough investigations for criminal cases, resulting in a higher case resolution rate.
  • Trained new police service technicians thoroughly, preparing them for their roles in the department effectively.

Police Emergency Communications Officer

Jacksonville Sheriff Office
01.2010 - 01.2011
  • Operated multi-line phone systems to receive emergency calls and relay information to appropriate personnel.
  • Coordinated communication between first responders and dispatchers during high-pressure situations.
  • Monitored radio communications, providing updates and status reports to field units as needed.
  • Collaborated with law enforcement agencies to ensure seamless information exchange during critical incidents.
  • Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
  • Increased situational awareness among first responders by consistently updating them on vital information during ongoing incidents.

Patient Care Technician

Florida Hospital Altamonte
01.2009 - 01.2010
  • Provided basic patient care under the direct supervision of an RN.
  • Observed and reported changes in patients’ health status.
  • Assist RN in developing and revising the patients’ plan of care, by collecting and recording data.

Special Investigations Unit Analyst

Aetna
01.1998 - 01.2009
  • Reviewed claims to ensure compliance with established standards.
  • Reported suspected fraud, abuse, and misuse of medical resources to investigators.
  • Maintained ability to operate effectively individually and in a team setting, generating high quality work.
  • Assist callers in a call center setting with medical plans and maintained 99% quality and accuracy.

Certified Nursing Assistant

St. Catherine’s Labouré Manor
01.2007 - 01.2008
  • Assist residents with activities of daily living.
  • Record and report residents’ abilities to perform activities of daily living.
  • Provided basic patient care under the direct supervision of an

CNA

Edgewood Nursing Center
01.2021 - 01.2021
  • Assist residents with activities of daily living.
  • Record and report residents’ abilities to perform activities of daily living.
  • Provided basic patient care under the direct supervision of an RN.

CNA

Book Dale Senior Living
01.2020 - 01.2021
  • Assist residents with activities of daily living.
  • Record and report residents’ abilities to perform activities of daily living.
  • Provided basic patient care under the direct supervision of an RN.

Education

LPN - undefined

Jersey College School of Nursing Jacksonville Campus
01.2023

Certified Nursing Assistant - undefined

Cambridge Training Institute
01.2007

Skills

  • Medication administration
  • Vital signs monitoring
  • Medical documentation
  • Geriatric nursing
  • Problem-solving
  • Project coordination
  • Time management

Certification

BLS Instructor, May 2025

Timeline

LPN

Cedar Hill Nursing and Rehab Center
04.2025 - Current

LPN

Riverside Post Acute Care
01.2025 - 04.2025

Project Coordinator

Jacksonville Sheriff Office
01.2023 - Current

CNA

Edgewood Nursing Center
01.2021 - 01.2021

CNA

Book Dale Senior Living
01.2020 - 01.2021

Police Service Technician II

Jacksonville Sheriff Office
01.2011 - 01.2023

Police Emergency Communications Officer

Jacksonville Sheriff Office
01.2010 - 01.2011

Patient Care Technician

Florida Hospital Altamonte
01.2009 - 01.2010

Certified Nursing Assistant

St. Catherine’s Labouré Manor
01.2007 - 01.2008

Special Investigations Unit Analyst

Aetna
01.1998 - 01.2009

LPN - undefined

Jersey College School of Nursing Jacksonville Campus

Certified Nursing Assistant - undefined

Cambridge Training Institute