Iris Leon
Round Rock,TX
Summary
Experienced Office Administrator adept at optimizing productivity, efficiency and service quality.
A highly dependable, ethical and reliable support specialist and leader who blends organizational, technical and business acumen.
Works effectively with cross-functional teams ensuring operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator
Rose&Plum Designs
Round Rock, TX
04.2017 - 09.2022
- Managed day-to-day business operations.
- Designed and crafted original merchandise for online sales and various pop-up markets.
- Developed online marketing strategies through various social media outlets.
- Reconciled daily sales, returns and financial reports.
Owner/Operator
Pod Flower Studio
Houston, TX
01.2008 - 03.2012
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Branch Office Administrator
American Express Financial Advisors Inc.
Houston, TX
01.1997 - 05.2004
- Assisted financial advisor candidates through licensing and regulatory process.
- Maintained office supplies and equipment to support team productivity.
- Composed professional business correspondence, emails, meetings notes and other documents.
- Managed maintenance of facility and grounds.
- Collaborated with other supervisors to coordinate activities of individual team members and departments.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Mentored employees on proper administrative procedures keeping operations consistent and efficient.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Developed and implemented office management procedures to increase training and sales team productivity and accuracy.
- Implemented legal guidelines according to NASD compliance standards to minimize regulatory risks and liability.
- Provided Notary services to clients and staff.
Education
Associate of Applied Science - Accounting
San Jacinto College District
Houston, TXSkills
- Excellent Communication Skills {verbal & written}
- General Office Management
- Staff Hiring and Training
- Report Preparation and Analysis
- Human Resources Support
- Correspondence Writing
- Supply and Inventory Management
- Expense Reimbursement Tracking
Certification
- Certified Floral Designer
- Certified Interior Decorator
Hobbies
Organic gardening, crochet, reading
Timeline
Owner/Operator
Rose&Plum Designs
04.2017 - 09.2022
Owner/Operator
Pod Flower Studio
01.2008 - 03.2012
Branch Office Administrator
American Express Financial Advisors Inc.
01.1997 - 05.2004
Associate of Applied Science - Accounting
San Jacinto College District
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