Detail-oriented and personable administrative professional with [X] years of experience supporting architectural and engineering firms. Skilled in managing front desk operations, coordinating client communications, and assisting with project documentation. Adept at fostering strong relationships with clients, vendors, and team members while maintaining a high level of professionalism in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Receptionist/Executive Assistant
Pond & Company
06.2012 - 09.2016
Oversaw day-to-day office operations including supply management, vendor communications, and facility maintenance requests.
Served as the primary point of contact for client inquiries, ensuring a professional and welcoming first impression.
Assisted with bid package preparation and submittal processes for engineering and architecture projects.
Tracked project deadlines and deliverables to help ensure timely completion.
Supported marketing team with updates to project portfolios and company website.
Business Development Manager
Proficient Engineering, Inc.
05.2015 - 11.2015
Identify New Business Opportunities Research and target potential clients, markets, and partnerships.
Monitor industry trends to find emerging opportunities.
Build and Maintain Relationships Develop long-term relationships with new and existing clients.
Network through meetings, events, and digital channels.
Develop Growth Strategies Create and execute plans to increase revenue and market share.
Collaborate with marketing teams to align outreach campaigns.
Negotiate and Close Deals Prepare proposals, presentations, and contracts.
Negotiate terms that meet both client and company goals.
Collaborate Across Departments Work with product, marketing, and operations teams to deliver client needs.
Provide feedback from the market to improve offerings.
Track and Report Performance Maintain CRM systems to track leads and sales activity.
Report on progress toward targets and key metrics.
Represent the Company Publicly Attend conferences, trade shows, and networking events.
Act as a brand ambassador to promote the organization’s image.
Office Manager/Administrative Assistant
Jordon Skala Engineering
03.2005 - 07.2012
Managed front desk operations including greeting visitors, answering multi-line phone systems, and directing inquiries to appropriate staff.
Scheduled and confirmed client meetings, site visits, and internal team appointments.
Prepared, proofread, and distributed proposals, contracts, and other project-related documents.
Maintained organized filing systems (both physical and digital) to support project teams and ensure quick access to critical information.
Assisted with invoicing and expense reporting to support the accounting department.
Coordinated incoming and outgoing mail, packages, and courier services.
Provided general administrative support to architects, engineers, and project managers, contributing to the smooth execution of multiple concurrent projects.