Iris Mendez
24/Seven Home Health Care, LLC
Grove City,OH
1
Language
13
years of professional experience
Dedicated Home Health Aide with expertise in patient care, personal hygiene assistance, and emotional support. Committed to enhancing clients' quality of life through compassionate service.
Experienced Home Care Provider known for strong patient advocacy and care plan management skills. Proficient in personal hygiene assistance and fostering trustful relationships with clients to enhance their well-being.
Work History
Home Health Aide
2 Years 10 Months- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored vital signs, reporting changes to healthcare professionals for timely interventions.
- Maintained accurate documentation of client care services and progress notes for compliance.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Home Care Provider
5 Years 4 Months- Evaluated client progress regularly, adapting care plans based on changing needs to ensure continuous improvement in services.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
Home Health Aide
7 Years 1 Month- Provided emotional support and companionship, enhancing clients' overall well-being and quality of life.
- Implemented infection control measures to ensure safe delivery of personal care services at home.
- Collaborated with multidisciplinary teams to develop tailored care plans that meet individual needs.
- Trained new staff on best practices in patient care and safety protocols, fostering a supportive work environment.
Collections Agent
4 Years 10 Months- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Resolved escalated customer inquiries effectively, maintaining positive relationships while ensuring debt recovery goals were met.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Education
High School Diploma
- 3.8 GPA
Skills
Patient care
Personal hygiene assistance
Housekeeping
First aid and safety
Care plan management
Patient advocacy
Emotional support
Ohio Driver's license
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
24/Seven Home Health Care, LLC
04.2023 - 02.2026Read More
Home Care Provider
Interim Home Health Care
02.2020 - 06.2025Read More
Collections Agent
TekCollect
10.2013 - 08.2018Read More
Home Health Aide
Patience Home Health Care
08.2013 - 09.2020Read More
Jane Adams Vocational High School
High School Diploma
Read More