Iris OHalloran
Milford,CT
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
34
34
years of professional experience
Work History
Certified Housing Counselor
Building Neighborhoods Together/Bridgeport CT
04.2022 - 05.2024
- Maintained strong relationships with mortgage lenders, real estate agents, and attorneys to facilitate seamless transactions for clients.
- Continuously updated professional knowledge by attending industry conferences and participating in relevant training opportunities to better serve clients'' needs.
- Facilitated positive outcomes for clients facing eviction proceedings by negotiating payment plans or alternative resolutions with landlords.
- Managed high caseloads effectively while maintaining strict confidentiality standards.
- Collaborated with community partners to provide comprehensive support services for clients facing housing challenges.
- Advocated on behalf of clients experiencing discrimination or unfair treatment in their pursuit of safe and affordable housing options.
- Assisted clients in achieving homeownership by guiding them through home buying process.
- Improved client financial literacy by conducting comprehensive budget and credit counseling sessions.
- Developed successful housing action plans, addressing individual client needs and financial goals.
- Prevented foreclosures by providing timely intervention strategies and loss mitigation options.
- Enhanced client understanding of loan products and terms by explaining complex mortgage concepts in a clear and concise manner.
- Assisted clients in accessing essential housing resources, such as utility assistance programs and emergency shelter services.
Real Estate Agent
Coldwell Bankers of Trumbull CT
08.2019 - 04.2022
- Showed properties to clients upon request to accommodate clients' schedules & close deals
- Utilized strong negotiation skills and expert real state knowledge to obtain favorable sales prices
- Assisted with closing process by coordinating with inspectors, lenders, and escrow companies to obtain documents and clear issues
- I give 100% of effort to help buyers & sellers accomplish their real estate transactions.
Head Teacher
Catholic Charities/East Haven CT
08.2015 - 10.2016
- Communicated with parents on student progress, potential challenges, and ways to foster engagement and academic success
- Evaluated students work to monitor progress and identify learning gaps
- Delivered engaging lectures and facilitated lively classroom discussions
- Worked with students in group and individual environments to provide varied instruction styles for diverse leaning modalities
- Motivated struggling students by encouraging exploration of new learning methods and diverse perspectives
- Gave 100% of my effort to help students improve in their studies.
Police Officer
New York City Police Department/Brooklyn NY
10.1990 - 10.2010
- Engaged local community with open communication and collaborative approach to crime reduction
- Maintained and properly used lethal and non-lethal weaponry
- Responded to wide range of domestic altercations calls and leveraged training to resolve situations
- Provide Life saving medical interventions to injured and ill individuals
- Held grade level and school wide assemblies to teach children safety awareness
- Controlled use of force and de-escalated conflicts to minimize casualties and comply with department
- Policies
- Trained in dignitary protection, intensive training to guard any dignitary.
Education
AA in Early Childhood Education - Early Childhood Education
Ashford University
San Francisco, CA08.2019
New York City Police Academy -
NYPD
New York, NY10.1990
Skills
- Provided excellent clients service by promptly answering all client's questions and concerns
- Purchase agreements management
- Leads generation
- Pricing negotiation
- Property Listing
- Market monitoring
- Proficient in MS Word, Excel, and PowerPoint
- Fair Housing Regulations
- Financial Counseling
- Foreclosure Prevention
- Housing Policy Understanding
- First-Time Home buyer Support
- Housing Discrimination Awareness
- Affordable Housing Programs
- Emergency Housing Assistance
- Debt Reduction Strategies
- Credit Repair Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Certified Housing Counselor
Building Neighborhoods Together/Bridgeport CT
04.2022 - 05.2024
Real Estate Agent
Coldwell Bankers of Trumbull CT
08.2019 - 04.2022
Head Teacher
Catholic Charities/East Haven CT
08.2015 - 10.2016
Police Officer
New York City Police Department/Brooklyn NY
10.1990 - 10.2010
AA in Early Childhood Education - Early Childhood Education
Ashford University
New York City Police Academy -
NYPD
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