Iris Rios
Albuquerque,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Collaborative, problem solver with leadership qualities, prioritizing punctuality, communication, organization and teamwork. Comfortable with learning and adapting to new and changing processes, policies and practices.
Overview
4
4
years of professional experience
Work History
Checker/Loader and Unloader
Bimbo® Bakeries USA
Albuquerque, NM
08.2023 - 04.2024
- Load and unload trailers safely, ensuring product meets quality standards.
- Ensure area is clean and clear of hazards.
- Ability to work individually or in a team, with little to no supervision.
- Completing tasks in timely manner.
- Ensure product is in designated area to keep warehouse organized.
- Utilize PC Data (internal product accountability/ order management system) to receive, dispatch, and move product in system accordingly.
- Making order adjustments to quantity, adds to orders, opening and closing sales dates, and communicating adds and cuts with internal and external customers.
- Demonstrated leadership by making improvements to work processes and helping to train others.
CSR
Maximus
Phoenix, AZ
06.2022 - 06.2023
- Provided customer service support to customers over the phone and by email.
- Researched required information using available resources.
- Followed HIPPA protocols.
- Performed account maintenance activities such as updating client information in databases.
- Consulted with customers regarding needs and addressed concerns.
- Educated customers on special pricing opportunities and company offerings.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Machine Operator
Bimbo® Bakeries USA
Albuquerque, NM
11.2020 - 04.2022
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Comply with company policies regarding quality control procedures.
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Crew Member
Sonic
Albuquerque, NM
03.2020 - 05.2020
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items such as sandwiches, burgers, and burritos.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assisted management team with inventory counts of food products and beverage supplies.
Education
High School Diploma -
Los Puentes Charter High School
Albuquerque, NM05-2020
Skills
- Customer Service
- Data Verification
- Merchandise Stocking
- Basic Math
- Analytical Skills
- Analytical Thinking
- Time management abilities
- Data Entry
- Self Motivation
- Reliability
- Teamwork and Collaboration
- Effective Communication
- Problem-solving aptitude
- Organizational Skills
- Multitasking
- Professionalism
- Adaptability and Flexibility
Languages
English
Professional
Spanish
Professional
Timeline
Checker/Loader and Unloader
Bimbo® Bakeries USA
08.2023 - 04.2024
CSR
Maximus
06.2022 - 06.2023
Machine Operator
Bimbo® Bakeries USA
11.2020 - 04.2022
Crew Member
Sonic
03.2020 - 05.2020
High School Diploma -
Los Puentes Charter High School
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