Iris Robinson
Dallas,TX
Overview
8
8
years of professional experience
Work History
Catering Manager
Panera Bread
Dallas, TX
10.2022 - 03.2024
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.
Warehouse Worker
Amazon
Dallas, TX
09.2023 - 02.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Manager
Panera Bread
New Orleans, LA
04.2018 - 09.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Front Desk Receptionist
Embassy Suites
New Orleans, LA
10.2018 - 10.2020
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Patient Care Taker
St. Jude’s Nursing Center
New Orleans , La
03.2016 - 03.2018
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
None - Computer Networking
05.2020
Skills
- Menu development
- Staff Supervision
- Event planning proficiency
- Inventorying knowledge
Timeline
Warehouse Worker - Amazon
09.2023 - 02.2024
Catering Manager - Panera Bread
10.2022 - 03.2024
Front Desk Receptionist - Embassy Suites
10.2018 - 10.2020
Manager - Panera Bread
04.2018 - 09.2022
Patient Care Taker - St. Jude’s Nursing Center
03.2016 - 03.2018
South East College of Technology - None, Computer Networking
John McDonogh High School - ,