Iris Ruiz Rivera
Denver
Summary
Driven to learn quickly, computer proficiency and training in industry operations. Solid background in field work and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
7
7
years of professional experience
Work History
Internship
Denver School Of science and Technology: Autism Center
- Internship role where I worked with middle school kids from 6th to 7th grade who have autism.
- Interacted with students on different task to help them develop essential motor skills.
- Collaborated with teachers to create new activities tailored for different students.
Cashier Supervisor
Sam Club #4777
08.2016 - 08.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Assistant Manager
Famous Footwear #2243
09.2017 - 05.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored security to protect employees, customers and property.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Paraprofessional
Denver Public Schools: Smith Elementary
08.2019 - 08.2021
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Administered tests and assessments to evaluate student progress and performance.
Restorative Justice Coordinator
Denver Public Schools: Smith Elementary
08.2021 - 09.2022
- Reported on student progress, behavior, and social skills to parents.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Crafted Behavioral Intervention Plans for individual students.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Maintained accurate and confidential records of assigned students.
- Provided emotional support to students and families.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
School Technology Partner
Denver Public Schools: DoTs
09.2022 - Current
- In charge of technology support/needs of three DPS high schools: Compassion Road Academy, Contemporary Learning Academy, Florence Crittenton
- Logged updates on support tickets to communicate status to users and managers.
- Coordinated inventory supplies and equipment to maximize team productivity.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Configured hardware and granted system permissions to new employees.
- Documented support interactions for future reference.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Installed and configured network printers and other peripheral devices.
Education
Bachelor of Science - Cybersecurity
Metropolitan State University: Denver
Denver, Colorado12.2022
High School Diploma -
Denver School of Science And Technology
Denver, Colorado05.2016
Skills
- Brief previous experiences with software such as: Wireshark, Virtual machines, Python, Autopsy
- Teamwork and Collaboration
- Tech-Savvy
- Creative and Resourceful
- Bilingual: Spanish- reading and writing
- Conflict resolution
- Spreadsheet Tracking
- Report Writing
- Administrative Support
- Fast Learner
References
- Alejandro Lozoya, 720-296-8724
- Amanda Romero, 720-292-8889, Amanda_Romero@dpsk12.net
- Emily El Moudaffar, 720-424-4002, Emily_el-moudaffar@dpsk12.net
- Lindsay Handy, 305-302-5134, Lindsay_Handy@dpsk12.net
- Elizabeth Lofton, 720-423-2357, elizabeth_lofton@dpsk12.net
Languages
Spanish
Native or Bilingual
Timeline
School Technology Partner
Denver Public Schools: DoTs
09.2022 - Current
Restorative Justice Coordinator
Denver Public Schools: Smith Elementary
08.2021 - 09.2022
Paraprofessional
Denver Public Schools: Smith Elementary
08.2019 - 08.2021
Assistant Manager
Famous Footwear #2243
09.2017 - 05.2018
Cashier Supervisor
Sam Club #4777
08.2016 - 08.2017
Internship
Denver School Of science and Technology: Autism Center
Bachelor of Science - Cybersecurity
Metropolitan State University: Denver
High School Diploma -
Denver School of Science And Technology
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