Summary
Overview
Work History
Education
Skills
Websites
Certification
High Profile Achievements
Timeline
Generic

Iris Sanchez

Staten Island,NY

Summary

Innovative leader with over 15 years of experience in customer-focused product development across diverse sectors including Technology, Banking, and Fintech. Proven ability to drive strategic vision and exceed financial and technical objectives for major global organizations. Expertise in agile methodologies and cross-cultural program management, delivering impactful solutions for high-profile clients. Multi-certified professional skilled in complex problem-solving and fostering organizational transformation.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Product Owner, Vice President, Office of General Counsel – Legal Solutions

J.P. MORGAN CHASE
New York, NY
01.2020 - Current
  • Act as the voice of the customer in creating legal contract lifecycle management products including Icertis, Co-Pilot POC, AI Review for the internal legal community.
  • Lead the development, expansion and productionizing of a legal AI tool for contract review, achieving feature parity with industry leaders and effectively incorporating user feedback; improving the user experience while achieving time savings and efficiencies.
  • Provided strategic product vision (and roadmap) for new feature offerings and client onboarding, and technical scalability.
  • Leveraged data-driven insights to deliver strategic recommendations based on client feedback, adoption metrics, and market trends, effectively identifying gaps and differentiators.
  • Created a year roadmap, KPIs, Success Criteria and enable peripheral services (training and communication plans; support and escalation and a user forum for new features and or requests.
  • Started a comprehensive collection of educational materials for attorneys at all levels that covers Generative AI and LLM.
  • Worked with UX on usability studies to ensure we are developing the best user experience; participated in testing and production sign offs.
  • Spearheaded an agility initiative for global scrum teams across India, NYC, New Jersey, and Texas, driving the modernization of GS APIs and cloud migrations to AWS.
  • Revitalized Agile practice while cultivating a collaborative culture and boosting team performance.
  • Elevated team completion rates by over 30% and iterative delivery by 40%, while enhancing cross-team synergy.
  • Delivered actionable metrics and adoption insights to senior management.

General practice in program and project management

PROFESSIONAL SERVICES
01.2012 - 01.2020
  • Expertise in agile transformation within complex environments utilizing various agile frameworks.
  • Skilled in training for all agile roles, drafting recommendations DevOps expansion and resource planning for senior management.

Consultant Agile Coach, Agile Transformation

Bank of America
New York, NY
01.2012 - 01.2020
  • Lead the reboot an agile program in transforming the Market Risk to a Level 1 Maturity in a SAFe framework.

Consultant Agile Coach, Agile Transformation

Goldman Sachs
New York, NY
01.2012 - 01.2020
  • Lead global top-down agile implementation of a new business venture within a large financial institution. The goal was to organize & launch product.

Consultant, Agile Coach, Agile Transformation

Fidelity Investments
Jersey City, NJ
01.2012 - 01.2020
  • Lead top-down agile transformation of the firm’s Risk teams as the organization moves to a scaled Spotify model.
  • Training for Product and Scrum Masters.
  • Provided recommendations for expanding DevOps and Release Planning.

Consultant Agile Project Manager, Agile Transformation

JPM Chase
Brooklyn, NY
01.2012 - 01.2020
  • Accelerate time sensitive delivery of a new self-service investment product by using an agile, while preparing teams for a SAFe expansion.

Consultant ADL Agile Coach, Agile Transformation

Bank of America
Jersey City, NJ
01.2012 - 01.2020
  • Lead a re-boot of a Kanban and Scrum practice for legacy Merrill Lynch (mainframe) teams to align to an Agile framework.
  • Provided recommendations for resource planning, expanding Jira use and Release Planning.

Consultant Agile Coach/Sr PM, Agile Transformation

MacMillan Publishing Higher Edu.
New York, NY
01.2012 - 01.2020
  • Lead top down Agile transformation of the organization to a Scrum framework while advising the CTO and PMO Head on the best practices, strategic planning, Dev Ops technology roadmap.
  • Tactically, lead the delivery of the firm’s key educational product for 2014-15.

Consultant Program Manager Consultant for GIU

AIG
NY
01.2012 - 01.2020
  • Led a high-stakes, enterprise-level program with a budget exceeding $50M, under the scrutiny of C-level executives and federal regulators.
  • This initiative facilitated a global transformation of data centers, encompassing regional consolidation and server farm refreshes across all AIG divisions.
  • Oversaw program metrics and communications, managed the change management process, and provided progress validation to senior management and identified risks and resource needs.
  • Align spending with budget forecasts.
  • Developed and implemented mitigation strategies to ensure adherence to delivery timelines.
  • Established a new program for the global decommissioning of equipment following data center closures, including on-site disc destruction.

Director Technology

MASTERCARD INTERNATIONAL
New York, NY
01.2015 - 01.2017
  • Lead for Mastercard Open API team as they deployed a number of features including the commercialization of Apple Pay.
  • This was a pivotal accomplishment for the company.
  • Key contributor (product ideation) on building the next generation platform (API Gateway).
  • Led coordination efforts with enterprise teams (Audit Eng. Security (tokenization, encryption), PCI, PCII & Crypto).
  • Adhered to regulatory rules for payment solutions and participated in budget reviews and forecasting.
  • Collaborated in hosting FinTech events sponsored by MC (Masters of Code in London, Mexico, SFO, STL and NY).

Technical Program Manager and Product Owner

GOOGLE INC.
New York, NY
01.2008 - 01.2012
  • Products: Google Checkout Wallet; Junior Project Manager and Junior Product Owner Google Health Mobile; Product/Project Manager, Google.org; Scrum Master for Digital ads products (DFT, DE, DFA).
  • Lead vendors to improve usability, page layout, and general user experience for two internal (mobile) products and served as adviser to the senior Product Owner for Payments.
  • Created, measured and analyze for KPIs and metrics for product adoption.
  • Support product strategy and vision.
  • Co-created roadmap for product in limited release.
  • Extensive collaboration with UX and experience team; co-hosted usability studies in order to action customer feedback.
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
  • Monitored market trends and competitors’ announcements to identify differentiators and used customer insights to make decision on features.

Scrum Master and Agile Program Manager

DOUBLECLICK/GOOGLE
New York, NY
01.2007 - 01.2008
  • Top-down agile transformation of the entire tech company.
  • Implemented and matured the scrum process for the five engineering teams aligned to Product.
  • Reduced team size to increase visibility.
  • Decreased the cost per story point from $2500 to under $1100.
  • Improved quality per release (tickets from 660 to 85 in four releases) and cross-team pollination (TDD, paired programing).
  • Instituted new engineering practices, continuous integration, QTP, XP, Selenium test harness and pair programming to grow practice and productivity.

Education

Stanford Advanced Project Management -

Stanford University
Palo Alto, CA

Certification in Project Management -

New York University
New York, NY

Social Sciences Studies - BA

InterAmerican University
San Juan, PR

Paralegal -

University of Puerto Rico Law School

Skills

  • Product management
  • Agile methodology
  • AI integration
  • Roadmap development
  • Stakeholder engagement
  • Project management
  • Strategic planning
  • Team leadership
  • Product lifecycle management
  • Key relationship development
  • Release planning
  • Product development

Certification

  • Certified Scrum Master CSM
  • Certified Scrum Product Owner CSPO
  • Certified Advanced Scrum Product Owner A+CSPO
  • Certified Agile Coach ICP ACC

High Profile Achievements

  • Lead the development and expansion of a Legal AI tool for contract review, achieving feature parity with industry leaders.
  • Delivered several high-profile brands to production while working as an agile leader.
  • Transformed dozens of Fortune 500 companies into agile organizations.
  • Fostering collaboration and increasing team completion rates by 30% and iterative delivery by 40%.
  • Initiated a compliance program for a digital payment product.
  • Completed a $50M two year project to consolidate data center globally.

Timeline

Product Owner, Vice President, Office of General Counsel – Legal Solutions

J.P. MORGAN CHASE
01.2020 - Current

Director Technology

MASTERCARD INTERNATIONAL
01.2015 - 01.2017

General practice in program and project management

PROFESSIONAL SERVICES
01.2012 - 01.2020

Consultant Agile Coach, Agile Transformation

Bank of America
01.2012 - 01.2020

Consultant Agile Coach, Agile Transformation

Goldman Sachs
01.2012 - 01.2020

Consultant, Agile Coach, Agile Transformation

Fidelity Investments
01.2012 - 01.2020

Consultant Agile Project Manager, Agile Transformation

JPM Chase
01.2012 - 01.2020

Consultant ADL Agile Coach, Agile Transformation

Bank of America
01.2012 - 01.2020

Consultant Agile Coach/Sr PM, Agile Transformation

MacMillan Publishing Higher Edu.
01.2012 - 01.2020

Consultant Program Manager Consultant for GIU

AIG
01.2012 - 01.2020

Technical Program Manager and Product Owner

GOOGLE INC.
01.2008 - 01.2012

Scrum Master and Agile Program Manager

DOUBLECLICK/GOOGLE
01.2007 - 01.2008

Stanford Advanced Project Management -

Stanford University

Certification in Project Management -

New York University

Social Sciences Studies - BA

InterAmerican University

Paralegal -

University of Puerto Rico Law School

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