Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iris Taylor

Hiram,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Nutritionist

WellStar Paulding Hospital
Hiram, GA
10.2023 - Current
  • Developed and implemented nutrition plans tailored to individual patient needs.
  • Conducted nutritional assessments of patients, including review of medical history and laboratory results.
  • Assessed patient's lifestyle habits, dietary intake and preferences in order to develop personalized nutrition plans.
  • Created educational materials for clients on topics such as diet, exercise and food safety.
  • Maintained accurate records of patient care services provided.
  • Recommended nutrient dense meal plans that are culturally appropriate for each client's individual needs.
  • Instructed clients on proper portion sizes for meals based on their age, gender, activity level and body type.
  • Analyzed food labels to help clients make informed decisions about what they eat.
  • Researched and identified ingredients and nutritional components of foods, diets and menu choices.
  • Provided care ranging from nutrition education to nutrition support for patients with variety of medical conditions.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
  • Established healthful and therapeutic meal plans and menus for individuals with health conditions.
  • Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
  • Educated patients, families and medical practitioners on nutrition.

Center Consultant

FedEx office
New York, NY
05.2017 - 03.2020
  • Provided customer service to visitors of the center by answering questions, resolving inquiries and providing information on services.
  • Maintained accurate records of all client interactions, including contact details and actions taken.
  • Developed sales strategies to promote products and services offered at the center.
  • Created marketing materials such as brochures, flyers, banners and other promotional items.
  • Processed payments for goods and services purchased at the center using cash, credit cards or checks.
  • Organized events such as seminars, workshops, conferences and other activities related to the center's operations.
  • Assisted in developing new programs for the center's customers to increase engagement with its services.
  • Performed data entry tasks into a computer system to track customer requests and orders.
  • Monitored inventory levels of supplies needed for daily operations of the center.
  • Participated in brainstorming sessions with colleagues in order to come up with innovative ideas that could benefit the organization.
  • Resolved customer complaints in a professional manner while maintaining excellent standards of service.
  • Coordinated with vendors to ensure timely delivery of goods required by the center.
  • Prepared reports summarizing financial data regarding income generated from sales activities.
  • Prepared shipments by wrapping items, placing in shipping boxes or containers, weighing and attaching shipping labels.
  • Participated in training and managing new hires to bring new team members up to speed.

Loss Prevention Officer

Toys"R"Us
New York, NY
08.2015 - 03.2017
  • Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
  • Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
  • Responded to alarms, emergency situations, and safety concerns in a timely manner.
  • Analyzed video surveillance footage to identify potential criminal activity.
  • Inspected merchandise for signs of tampering or damage.
  • Conducted internal investigations into employee theft or policy violations.
  • Interacted with customers in a professional manner when confronting suspected theft cases.
  • Provided training to staff on loss prevention policies and procedures.
  • Ensured compliance with all local laws related to Loss Prevention
  • Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
  • Performed regular security audits to ensure policies are being followed correctly.
  • Maintained accurate records of losses due to shoplifting or fraud.
  • Prepared daily reports detailing any incidents that occurred during shift hours.
  • Adhered strictly to all company policies related to Loss Prevention operations.
  • Used computers and software to generate concise reporting.
  • Completed security forms to document losses of property or personal injury.
  • Identified and reported security threats, reducing unsafe conditions or hazards.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Monitored employees entering and leaving property, inspecting parcels or packages.
  • Escorted undesirable persons off property to minimize security violations.

Customer Service Desk Associate

Bloomingdale's
New York, NY
12.2012 - 12.2015
  • Processed payments and issued receipts for purchases of goods and services
  • Researched customer complaints using available resources.
  • Maintained accurate records of customer interactions and transactions.
  • Developed effective relationships with customers through friendly interactions.
  • Ensured compliance with applicable laws and regulations related to customer service activities.
  • Answered incoming calls from customers seeking assistance or information about products or services offered by the company.
  • Provided feedback to management on areas of improvement identified during customer interactions.
  • Addressed inquiries from customers in a polite, professional, and efficient manner.
  • Participated in training sessions to stay up-to-date on changes within the company's policies, procedures, and products.
  • Recommended new products or services based on customer needs.
  • Monitored inventory levels for popular items to ensure availability for customers.
  • Followed up with customers after purchase to ensure satisfaction.
  • Tracked shipments for customers who purchased online items.
  • Greeted customers, answered questions, and provided information on products and services.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Troubleshot shortages and overages to support quality control efforts.
  • Handled customer service issues by providing guidance or escalating for advanced support.

Education

Associate of Arts - Communications

Borough of Manhattan Community College of The City University of New York
New York, NY
05-2016

Skills

  • Detail Oriented
  • Theft detection
  • Payment Processing
  • excellent work ethic
  • Sales Support
  • People oriented
  • Strong communication skills

Timeline

Nutritionist

WellStar Paulding Hospital
10.2023 - Current

Center Consultant

FedEx office
05.2017 - 03.2020

Loss Prevention Officer

Toys"R"Us
08.2015 - 03.2017

Customer Service Desk Associate

Bloomingdale's
12.2012 - 12.2015

Associate of Arts - Communications

Borough of Manhattan Community College of The City University of New York

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Iris Taylor