Iris Taylor
Dunn,NC
Summary
Dedicated Direct Support Professional with extensive experience at Johnston County Industries, skilled in client advocacy and crisis intervention. Proven ability to foster trusting relationships and implement individualized care plans, enhancing client well-being. Adept at behavior observation and record keeping, ensuring comprehensive support for individuals with diverse needs.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Johnston County Industries
Selma , NC
05.2022 - Current
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Monitored client behavior and reported changes to the care team.
- Organized recreational activities to promote social interaction among clients.
- Maintained accurate records of client progress and incidents for documentation.
- Trained new staff on procedures and best practices in client support services.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Paraprofessional
Primary Health Choice
Dunn , NC
05.2022 - Current
- Provided emotional support to patients during treatment processes.
- Applied positive reinforcement to redirect negative behaviors.
- Collaborated with special education staff to develop Individualized Education Plans.
- Planned and led activities to develop students' physical, emotional and social growth.
- Utilized effective communication strategies when interacting with diverse populations.
Personal Care Assistant
Alzheimer's Care Related
Dunn, NC
06.2017 - 05.2022
- Assisted residents with daily living activities and personal hygiene.
- Monitored patient health and reported changes to healthcare professionals.
- Provided companionship and emotional support to residents and families.
- Maintained a clean and safe living environment for residents at all times.
- Documented care activities and resident progress in health records diligently.
- Participated in training sessions to improve caregiving skills and techniques.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Reported concerns to nurse supervisor to promote optimal care.
- Laundered clothing and bedding to prevent infection.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Built strong and trusting rapport with clients and loved ones.
- Recorded client status progress and challenges in logbooks and reports.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Mental Health Technician
Strategic Mental Health
Garner, NC
08.2019 - 12.2021
- Monitored patient behavior and reported changes to healthcare team.
- Conducted therapeutic activities to promote mental well-being and engagement.
- Maintained accurate patient records and documented behavioral observations.
- Implemented safety protocols to ensure a secure environment for patients.
- Educated patients on coping strategies and mental health resources.
- Provided crisis intervention support during acute episodes or emergencies.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Provided excellent service to patients through personable communication.
- Tracked client movement on and off unit by documenting times and destinations.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Documented patient interactions in compliance with HIPAA requirements.
- Encouraged positive behaviors through rewards systems when appropriate.
- Maintained accurate records of patient progress and treatment plans.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Assisted patients in setting and achieving personal and therapeutic goals.
- Advocated for patient rights and provided guidance on navigating mental health systems.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Aided patients in performing activities of daily living.
- Influenced patients' behavior with interaction, counseling or instruction.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Education
Medical Office Assistant (Front Office)
Stratford Career Institute
Saint Albans, VT12-2018
Associate of Arts - Human Services Management
University of Phoenix
Tempe, AZ05-2014
High School Diploma -
Stratford Career Institute
Saint Albans, VT11-2010
Bachelor of Arts - Psychology
University of Phoenix
Tempe, AZSkills
- Client advocacy
- Crisis intervention
- Behavior observation
- Record keeping
- Individualized care
- Team collaboration
- Emotional support
- Communication strategies
References
References available upon request.
Timeline
Direct Support Professional
Johnston County Industries
05.2022 - Current
Paraprofessional
Primary Health Choice
05.2022 - Current
Mental Health Technician
Strategic Mental Health
08.2019 - 12.2021
Personal Care Assistant
Alzheimer's Care Related
06.2017 - 05.2022
Medical Office Assistant (Front Office)
Stratford Career Institute
Associate of Arts - Human Services Management
University of Phoenix
High School Diploma -
Stratford Career Institute
Bachelor of Arts - Psychology
University of Phoenix
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