Iris Velazquez
Fort Eisenhower,United States
Summary
Results-driven Cybersecurity Specialist with extensive experience at ARCYBER G35/7, recognized for exceptional problem resolution and critical thinking skills. Proven ability to enhance operational efficiency and security protocols, backed by a strong foundation in IT project management and system administration. Bilingual communication skills facilitate effective engagement and superior customer service. Committed to leveraging expertise to drive innovative security solutions in dynamic environments.
Overview
26
26
years of professional experience
2
2
Certification
Work History
Trainging Managment
ARCYBER Training Branch
FT Eisenhower, United States
10.2023 - Current
- Evaluated potential program and database contentions.
- Evaluated instructor performance during classes and provided feedback as needed.
- Collaborated with internal teams to produce and maintain knowledge base content.
- Facilitated account request services for the Persistence Cyber Training Environment application.
- Provided updates at bi-weekly Training Management meetings.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized various software and tools to streamline processes and optimize performance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
Cybersecurity Specialist
ARCYBER G35/7 Future Operation
Fort Gordon, United States
03.2021 - 10.2024
- Synchronizes activities within the full spectrum of cyber missions.
- Supervised handling of operational requirements through established processes.
- Coordinates routine meetings involving senior leaders and various major subordinate HQs as well as supported commands.
- Strategized future operations with a focus on IT security and planning.
- Conducted regular weekly meetings.
- Actively involved in developing methods and guidelines for enhanced capabilities.
- Advised on and coordinated command-level planning activities.
- Monitored confidential company data and mitigated hacking through network systems updates.
- Built relationships and fostered effective communication with legal personnel to conduct practical investigations.
ARCYBER JFHQ IT Cyber Analyst
JFHQ-C ARCYBER, Integrated Threat Operation Center
Fort Gordon, United States
08.2017 - 03.2021
- Produces daily, weekly and monthly intelligence summaries as directed
- Conducts analytic exchanges with IC partners and operational forces to maintain communications and situational awareness of daily activities within assigned AOR
- Researches, evaluates, correlates, analyzes, integrates and interprets information from multiple Information Management intelligence and operational sources of target systems analysis and cyberspace planning
- Prepares and presents Information Technology briefings
- Provides all-source Information Technology support to the planning and execution of exercises to include analysis and production for scenario development and road to war briefings, and active participation in the exercises
- Detailed for 120 to help support staff shortage in Current Operations to do the following: Maintain accurate JFHQ-C Daily duty log for higher headquarters
- Review and examine Commander’s Critical Information Requirements (CCIRs)
- Reports and notify senior leaders within the command
- Build and email the daily J3 update on the portal
- Create an email the daily Operations Summary (OPSUM)
- Participate in daily and weekly synchronization meetings with operations centers from U.S
- Cyber Command (USCC) and U.S
- Army Cyber Command (ARCYBER)
- Compile, edit submissions for the development of the Weekly Activity export for the Deputy Commander of the JFHQ-C
- Monitor, edit, and build Cyber Tasking Orders (CTOS) in the Cyber C2 Portal for Operations (C3PO) Now IKE
- Coordinate and deconflict missions and targets with USCC and other commands/agencies
- Maintain awareness and integration in planning efforts with operational Cyber Teams and Operational Planning Team (OPT) leaders
- Review, examine, and process new orders that are sent to JFHQ-C daily via multiple sources such as NSAnet / JWICS / SIPR / NIPR
- Disseminate orders appropriately across the command and Publish and disseminate orders internal to JFHQ-C and to elements under JHQ-C control
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Observed packing operations to verify conformance to specifications.
Information System Security Officer
Navy Information Operations Command Georgia
Fort Gordon, United States
10.2012 - 08.2017
- Directed IT operations at Navy Intelligence headquarters in GA.
- Acted as principal consultant for all information security concerns.
- Analyze security framework and architectural designs specifying ports, protocols, etc.
- Managed the preparation and upkeep of C&A documentation to ensure compliance with NITSCAP, DITSCAP, DIACAP, and DISCAP standards.
- Managed Army and Department of Defense programs employing XACTA and NCAD.
- Handled collection, analysis, and management of enterprise events leveraging the ArcSight ETRM platform.
- Notify system administrators of applicable Information Assurance Vulnerability Alerts (IAVA) within the customer’s extended enterprise.
- Report the monthly IAVA status to DoD entities: DISA, INSCOM, and NSA/CSS.
- Experience with SM9 and BMC Remedy service desk ticketing applications.
- Experience with implementing IA best practices and formulating remediation guidance for technologies such as Windows Server operating systems, Unix/Linux operating systems, Oracle database management systems, web technologies, and hardware virtualization.
- Utilized network scanning tools, such as Retina, Gold Disk, and WASSP, for evaluating system vulnerabilities.
- Conduct Security Test and Evaluation (ST&E), oversee remediation processes, develop Residual Risk Reports, and monitor POA&Ms.
- Applied essential security protocols to oversee environmental IS operations.
- Performed comprehensive security tests and evaluations.
- Diagnosed secure system failures and implemented corrective actions.
- Provided feedback to management personnel based on thorough reviews of applicable regulations.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Recommend improvements in security systems and procedures.
IT Project Manager
Navy Information Operations Command Georgia
Fort Gordon, United States
06.2011 - 10.2012
- Serve as a Project manager for the Navy, involved in execution of plans, tracking, design, development, testing, quality assurance and missions and operations support
- Serve as the Navy's primary point of contact within the Host and Joint environment for Navy IT project management issues
- Provide authoritative strategy development and planning support and guidance for the Command, including formulating and implementing current and long range IT operational programs
- Serve as Command representative for network systems, data flow and customer service support requirements
- Serve as the Executive Staff Officer to the Technology Directorate/South East Chief of Staff (CoS)
- In this role, I assisted the Technology Director regarding resources (manpower, funding), actions (registry), and metrics
- Using the current Source Systems of Records (SSoRs), work to ensure resources, actions, and metrics are being properly supported, reacted to, and maintained
- I was responsible for the accuracy of the reporting and to ensure that the TD/TRC Chief of Staff was meeting the goals and objectives outlined as part of the performance plan
- This position required That I provide a wide range of support dependent on the current operational tempo within the directorate
- Assigned as the Record Manager for the whole directorate of Technology South East
- Assist the Chief of Staff and his Deputy in the development of both short and long-term plans for the Chief of Staff organization
- Responsible for the initial data (straw man, talking points, and discussions) and turning it into a well-developed strategy for the organization, also involved in the oversight of the Chief of Staff organization web presence
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Developed project management roadmap to define project objectives, timelines and milestones.
Information Specialist
513 MI BDE
Fort Gordon, United States
03.2007 - 06.2011
- Apply sharp technological acumen and advanced communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering hardware and software education
- Provide technical support for PC-based automated systems while analyzing software and hardware capabilities to identify users IT requirements
- Strategically define, develop and execute enterprise-wide hardware and software standards instrumental to boosting productivity, efficiency and quality of technological operations
- Proficiently test, install and configure computer operating systems, application software and in-house development application for the 513th LAN/WAN/CAN
- Actively support the 513th War fighter mission by monitoring and supporting the help desk local and remote users on various networks
- Steer the structuring and implementation of results-driven information system policies and procedures substantially improving performance
- Conduct comprehensive review and analysis of operations to identify and implement current established network security protocols and plans to ensure user compliance with security policy
- Utilize an established tracking system to successfully track problem resolution and conduct analysis
- Serve as Video Teleconferencing technician as well as other duties as assigned that involved setting up the VTC (Video Telecommunication conference), demonstrating exceptional project management and multitasking abilities in achieving operational goals and timeline
- Function as a Contracting Officer’s Representative (COR)
- Plans, directs, and supervises all employees engaged in conducting training and development of doctrine/training support products/material
- Collected data by identifying information sources and designing survey and collection methods.
- Researched and analyzed information into briefing papers, reports and project papers.
System Administrator
HQ 5th Signal Command
Mannheim, Germany
04.2005 - 03.2007
- Provide administration support for Area Processing Center
- Ensuring that configuration control security compliance, of Area Processing Center, hosting an Enterprise Information Technology services
- Execute fail over and fall back of services in the event of an Area Processing Center outage
- Working with Symantec and VERITAS in Cluster Environments
- Involved with Storage Management and Data Protection
- Accomplishments have been to be assigned to work in a team responsible for configuring and installing Domain Configure to support Active Directory Enterprise
- Providing Disaster recovery services and Backup services
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Managed onboarding and offboarding of employees.
SYSTEM ADMINISTRATOR
HQ 5TH SIGNAL COMMAND
Mannheim, Germany
09.2004 - 04.2005
- Served as a Staff Action Officer in the Engineering and Implementation Division, with responsibility for overseeing the establishment of new information systems and configuration management
- Illustrated sharp managerial abilities in leading the modernization of existing facilities for the European Theater
- Designed, developed and implemented effective solutions to organize requirements of EURCOM, USAREUR
- Spear headed diverse administration and managerial activities in effectively planning, coordinating and integrating technical aspects of communications and automation
- Evaluated overall requirements in order to determine and recommend strategic policies
- Promoted superior service and exceptional client satisfaction in assisting customers
- Proactively supported the justification of funding equipment requirements, procurement and support services
- Contributed solid technological knowledge and skills in analyzing, organizing and evaluating complex information systems
- Exhibited solid leadership qualities in coordinating and leading assigned projects and reported/directed command project development, further illustrating ability to manage multiple functions
- Advised team members and senior management on probable impact of proposed standardized systems, new equipment configurations and ADP equipment interface
- Developed and executed policies and procedures to ensure reliability and accessibility of information systems and to defend against unauthorized access to systems, networks, and data
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
Computer Assistant
DDEAMC FORT GORDON, GA
Fort Gordon, United States
02.1999 - 09.2004
- Contributed solid technological acumen in serving as the System Administrator for the Composite Hospital Computer System (CHCS)
- Installed and maintained current applications and Radiology Information systems, emphasizing efficiency and performance
- Applied advanced communication skills toward providing user performance access and counseling
- Managed software/hardware capabilities for the Power scribe dictation systems and the Hospital Information Systems (HIS) including Radiology Information Systems (RIS)
- Integral member in the integration, installation, upgrade and trouble call for all PC Workstation in Radiology including Nuclear Medicine
- Steered troubleshooting with technical computer issues concerning Windows NT and Windows 2000 Operating systems and all other software applications
- Relied upon to lend technological skills as the Technical Administrator for the internal control of the voice activated system (Dictaphone, Power scribe) and as Administrator for mini-DIN-PACS system for Ultra Sound image
- Served as Web Page Manager for the Department of Radiology's policies and procedures
- Maintained full accountability for managing the tests and analyzing computer hardware and software malfunctions to promptly resolve physical and logical processing problems
- Coordinated support actions with users, management, and contract personnel, demonstrating strong detail orientation and organizational abilities
- Conducted detailed review and analysis in order to effectively troubleshoot all aspects of systems including hardware/software and communication lines
- Recommended network security standards and upgrades to management.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Associate's Degree - Network Administration
Augusta Technical College
Augusta, GA, United States05.1999
Some College Coursework Completed - Computers programming
Barstow College
Barstow, CA, United States05.1994
Some College Coursework Completed - Micro computers
Monterey Penn College
MONETEREY, CA, United States12.1984
Skills
- Problem resolution
- Conflict resolution
- Fluent in Spanish
- Computer skills
- Networking
- Customer service
- Critical thinking
- Task prioritization
- Analytical
- Remote office availability
References
- Armando Enriquez, VA Medical Center, Nuclear Medical Tech, 706-883-1716, enriquez30809@yahoo.com
- Tyrone Generate, US Army 513THM, Telecommunications Manager, 706-791-9174, Tyrone.Generette1@us.army.mil
Certification
- ITIL V3 Foundation Certified, APR 2012
- Security Plus Certification, 07/09/2009
Languages
Spanish, Advanced, Intermediate, Intermediate
Additionalinformation
Strategic Planning, Advanced Information Technology Skills, Performance Optimization, Technology-Driven Solutions Implementation, Crisis Management, Organizational Leadership, Productivity/Efficiency Improvement, Multi Site Operations, Decision-Making, 07/01/90, 11/08/07
Affiliations
- Selected to do a commercial for car dealership and Medical Lawyer
Languages
Spanish
Native/ Bilingual
Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionAccomplishments
Engagement and Collaboration As a member of the Current Operation I make it part of my daily work routine to engage in incorporating innovative ideas to unleash my team’s talents and innovations. My goals are to help develop a more involved work team and share my work knowledge while engaging in more collaboration with this group. I provided actions that produce results and gratitude. I developed more collaboration with the Cyber Team such as taking the time to go around and ask the staff and customers about issues and situations within our area of responsibility to make things better in the work place. I try to be consistent and organized. This has helped make me more productive and more approachable to the customer. When there is a nee: I worked towards being authentic and to motivate my team to develop effective work relationships. My contributions in providing a productive work environment have earned me the respect of my peers for my integrity and personal work performance. I always strive towards improving my work related skills and leadership qualities. Enrolling in classes to develop these skills, such as attending Army Management Staff College, Civilian Education System Intermediate Course. These course have help making educated leadership decision.
I effectively integrated with department personnel with any Information Technology related needs. I provided support to both internal and external customers, demonstrating technical knowledge of project management timelines, concerning mission technical related issues for volunteers, I enjoy taking part and providing. I effectively interacted with department personnel with any Information
Technology related needs. I provided support to both internal and external customers, demonstrating
technical knowledge of project management timelines, and how they are applied to current projects. I
focused on cost effective services to the government while not sacrificing quality. I demonstrated
courtesy, tact and professionalism on all occasions, even when under stress or being challenged. During
this time frame I was able to contribute prompt resolution to physical and logical processing problems.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Software
Windows, Linux, and MAC Software operation systems
AWS, Microsoft Azure
Interests
Reading, Hiking, and sewing
Timeline
Trainging Managment
ARCYBER Training Branch
10.2023 - Current
Cybersecurity Specialist
ARCYBER G35/7 Future Operation
03.2021 - 10.2024
ARCYBER JFHQ IT Cyber Analyst
JFHQ-C ARCYBER, Integrated Threat Operation Center
08.2017 - 03.2021
Information System Security Officer
Navy Information Operations Command Georgia
10.2012 - 08.2017
IT Project Manager
Navy Information Operations Command Georgia
06.2011 - 10.2012
Information Specialist
513 MI BDE
03.2007 - 06.2011
System Administrator
HQ 5th Signal Command
04.2005 - 03.2007
SYSTEM ADMINISTRATOR
HQ 5TH SIGNAL COMMAND
09.2004 - 04.2005
Computer Assistant
DDEAMC FORT GORDON, GA
02.1999 - 09.2004
Associate's Degree - Network Administration
Augusta Technical College
Some College Coursework Completed - Computers programming
Barstow College
Some College Coursework Completed - Micro computers
Monterey Penn College
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