Iris Vinuelas
Denver,CO
Summary
Customer-focused server with in-depth menu knowledge and a flair for upselling. Efficient in order-taking, ensuring accuracy and accommodating special requests. Adept at multitasking in fast-paced environments, with a keen eye for presentation and problem-solving. Collaborative team member committed to delivering exceptional dining experiences in a hygienic and safe environment.
Overview
3
3
years of professional experience
Work History
Server
La Casa del Rector
Guanajuato, Guanajuato
02.2022 - 11.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Receptionist Administrator
Casa de Pita Hotel
Guanajuato, Guanajuato
12.2022 - 12.2024
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Managed the distribution of incoming mail, faxes, and packages.
- Assisted with administrative tasks such as data entry into company databases.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Assisted with coordination of events including booking venues, catering services.
- Responded promptly to emails from customers and other departments within the organization.
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
- Coordinated meetings between internal departments and external partners and clients.
Education
Bachelor of Science - Food Engineering
Guanajuato's University
Mexico 01-2019
Skills
- Reception Management
- Client Relations
- Supply Management
- Project Coordination
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Receptionist Administrator
Casa de Pita Hotel
12.2022 - 12.2024
Server
La Casa del Rector
02.2022 - 11.2022
Bachelor of Science - Food Engineering
Guanajuato's University
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