Iris White
Adair,OK
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Unit Secretary
Hillcrest Hospital Claremore
03.2010 - Current
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Unit Secretary
Coffeyville Regional Medical Center
02.1998 - 04.2004
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Enhanced office productivity by handling high volume of callers per day.
- Monitored inventory levels and advised management of need for replenishment.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Prepared and processed patient referrals and transfer requests.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Conducted patient intake interviews, recording and documenting relevant information.
- Coordinated referrals Work Comp issues and billing.
Education
Associate of Science -
Coffeyville Community College
Coffeyville, KS05.2014
High School Diploma -
Field Kindley High School
Coffeyville, KS05.1984
Skills
- Patient Eligibility Requirements
- Practitioner Support
- Office Equipment Operation
- Outpatient Procedures
- Glucose Testing
- Patient Medical Histories
- Patient Interviews
- Patient Referral
- Organization and Time Management
- Route Messages
- Regulatory Filings
- Staff Leadership
- Equipment Troubleshooting and Maintenance
- Online Systems
- Schedule Patients
- Answer Telephones
- Office Support
- Office Administration
- Patient Admission
- Inpatient Services
- Data Entry Software
- CPR Certified
- Taking Client Histories
- Managing Medical Practices
- Advising Patents
- Patient Discharges
- Payment Scheduling and Collection
- Tracking Systems
- Office Coordination
- Computer Proficiency
- Technical Library Maintenance
- Collecting Patient Specimens and Tests
- Scheduling Tests and Procedures
- Medical Report Preparation
- Teamwork and Collaboration
- Office Supplies and Inventory
- Calendar and Appointment Management
- Patient Health Information Access
- Patient Charting and Reporting
- Call Screening
- Calendar Software
- Order Purchasing
- Maintaining Financial Records
- Patient Data Management Systems
- Reminder Calls
- Greeting Visitors
- Customer Experience
- Medical Recordkeeping
- Adaptable and Flexible
Certification
- Certified Nursing Assistant
Crafting, sewing, fishing, boating, sublimating. Working with people.
I have always enjoyed working people especially the elderly.
Timeline
Medical Unit Secretary
Hillcrest Hospital Claremore
03.2010 - Current
Unit Secretary
Coffeyville Regional Medical Center
02.1998 - 04.2004
Associate of Science -
Coffeyville Community College
High School Diploma -
Field Kindley High School
- Certified Nursing Assistant
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