IRIS WILLIAMS
Columbia,Maryland
Summary
Seeking a position in a growing corporation, using my sales experience, ability to gain account rapport and analytical skills. My knowledge, ability to lead, instincts and ability to provide sound solutions will ultimately contribute to a company’s growth and success while fulfilling personal goals. My ability to forge and maintain positive relationships with team members and accounts allows me to achieve company objectives and is the source of my motivation & success. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
35
35
years of professional experience
Work History
Senior Key Account Manager
GBL Sales Inc.
05.2007 - Current
- Leading multiple accounts; defining business needs, formulating strategies, tracking the appropriate metrics
- Budget responsibility; ensuring budget availability, expenditures approval/disapproval, cooperative programs purview
- Forecasting demands as a function of seasonal demands, demographics, and emerging business opportunities
- Conducting feasibility analysis; leveraging cost and Return on Investment data to determine likelihood of profitability
- Contrasting planned sales and operational budgets to actuals; reacting to causal factors for problem resolution
- Collaborating with distributors and manufacturers, deriving optimal pricing, product assortment and merchandising
- Create functional requirements, and forecasting tools demonstrating a high level of proficiency in Microsoft excel
- Create monthly and quarterly sales analysis using multiple accounting software (Quick Books, Salesforce and KPI), 1010 Data and SPS to monitor manufactures forecasted financial projections
- Analysis IRI data to identify industry sales trends
- Interface with key stakeholders for monthly/quarterly sales, program, and project review
- Create monthly/quarterly presentations for account business and line reviews
- Work directly and collaborate with manufactures and distributor key stakeholders to develop and communicate product and assortment forecasts, execute contracts, and plans each calendar/fiscal year during planning sessions and line reviews
- Conduct new product educational seminars
- Coordinate, plan and attend consumer and distributor trade shows for accounts
- Create incentives for distributor sales team and promotional opportunities.
Account Manager
Dr. Miracles Hair Company
03.2006 - 05.2007
Marketing Director
Sakel Enterprise
11.2002 - 03.2006
Sales Specialist
Choice Hotels International
01.1990 - 01.1995
Education
Coppin State University
Baltimore, MDBachelor of Science in Marketing -
Morgan State University
01.1991
Skills
- Market Analysis
- Partnership Development
- Sales
- Brand strategy
- Industry Expertise
- Client Relationship Building
- Data-driven decision-making
Timeline
Senior Key Account Manager
GBL Sales Inc.
05.2007 - Current
Account Manager
Dr. Miracles Hair Company
03.2006 - 05.2007
Marketing Director
Sakel Enterprise
11.2002 - 03.2006
Sales Specialist
Choice Hotels International
01.1990 - 01.1995
Bachelor of Science in Marketing -
Morgan State University
Coppin State University
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