Jessie Fuentes
Silver Spring,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Student Office Assistant Volunteer
St. Catherine Laboure Catholic Church
Silver Spring, MD
01.2017 - Current
- Assisted with filing and organizing student records.
- Provided administrative support to the office staff.
- Prepared documents for meetings, conferences, and other events.
- Created spreadsheets and databases of student information.
- Entered data into the school's online system accurately and in a timely manner.
- Processed payments from students for tuition fees, books.
- Maintained confidentiality of sensitive information regarding students.
- Attended regular departmental meetings to discuss new developments.
Office Manager
Spectrum Works
Rockville, MD
01.2014 - Current
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ensured compliance with applicable laws regarding employment practices.
- Managed office inventory and placed new supply orders.
- Administered payroll and maintained proper documentation of employee personnel.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
- Developed strategies to increase profitability and efficiency in the shop.
- Ensured that all safety regulations were followed by employees while working on vehicles.
- Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
- Coordinated with insurance companies to ensure timely payment for services rendered.
- Assessed damage to vehicles using specialized tools and equipment before beginning repair work.
- Negotiated contracts with suppliers for discounted prices on parts and materials used in repairs.
- Worked closely with customers throughout repair process to answer questions and address concerns promptly.
- Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
- Provided guidance and support to technicians when they encountered difficult problems or challenges.
- Created detailed reports outlining progress made on projects as well as any issues that arose during repairs.
- Investigated complaints from customers regarding unsatisfactory workmanship or delays in completion times.
- Implemented policies designed to ensure quality control across all aspects of the auto body shop's operations.
- Built and maintained strong relationships with customers to encourage loyalty and obtain recommendations.
- Wrote complete and accurate cost estimates for labor and parts.
Property Manager
Idk Cafe
Silver Spring, MD
02.2011 - 07.2013
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Education
High School Diploma -
School Name
New York06-1999
Skills
- Data Entry
- Compliance Monitoring
- Customer Service
- Bookkeeping
Languages
Spanish
Native/ Bilingual
Timeline
Student Office Assistant Volunteer
St. Catherine Laboure Catholic Church
01.2017 - Current
Office Manager
Spectrum Works
01.2014 - Current
Property Manager
Idk Cafe
02.2011 - 07.2013
High School Diploma -
School Name
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