Iris Adelina Pérez
Tacoma,WA
Summary
An experienced Project Coordinator with outstanding performance in communication, process improvement, management and safety compliance. Dependable, self-driven, and a strong sense of ownership.
Kind-hearted community servant dedicated to delivering high-quality service to those in need as Home Deliveries manager. Professional understanding of stock levels and capacity. Manager committed to community support and full stomachs for those in need.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Mobile Food Bank/Deliveries Manager
Eloise’s Cooking Pot
Tacoma, WA
05.2022 - Current
- Making a Difference Foundation/, Coordinated operations and personnel for mobile food bank partnerships with schools and community centers, and home deliveries to customers who are unable to visit the food bank
- Collaborates closely with partners and food bank operations to meet needs of food pantries at schools and community centers based on ever-changing fluid inventory
- Maintains compassionate and trauma-informed approach to all interactions internal and external
- Applies training on anti-discrimination to address challenges of underserved and marginalized communities, focusing on ease of access
- Provides organizational improvements to several internal processes and communications
- Manages office staff daily operations, along with data team, from scheduling to daily tasks
- Maintains accounts of over 2,400 households in home delivery program, from sign on to submission of orders through partnership with DoorDash, following up on delivery issues, corrections to accounts, removals and record-keeping of weekly stats
- Problem-solves delivery issues with direct communication to customers
- Participates in training as site supervisor for AmeriCorps partnership with onsite members.
Logistics Coordinator
Tacoma-Pierce County
Tacoma, WA
12.2020 - 02.2022
- In local COVID-19 response, coordinated with various community services and medical staff to bring vaccine clinics to underserved populations
- Collaborates closely with several departments for each event, such as warehouse, event project managers, community liaisons, medical teams, department administration, and various community services provided outside of Health Department
- Creates clinical layouts through CAD, applying risk mitigation efforts on behalf of staff and patients
- Problem-solves on unique challenges with each location
- Directs resources and personnel on needs of each location
- Applies training on anti-discrimination to address challenges of underserved and marginalized communities, focusing on ease of access
- Performs site assessments with safety team at various locations to host clinics in areas of focus with lower compliance and high hesitancy
- Maintains compassionate and trauma-informed approach to all interactions internal and external
- Provided organization improvement to several internal processes and communications, contributing to new SOP creations.
Rigging Coordinator
PSAV
San Francisco
08.2014 - 12.2020
- Manage rigging coordination for multiple venues that PSAV contracts with, approving and creating rigging plots for clients through CAD, schedule labor and booking through local unions, and oversee ordering and maintenance of equipment within strict safety parameters
- Collaborates closely with several departments for each event
- Routinely addresses all event concerns, and resolves any issues using de-escalation techniques, offering expertise, and exceptional customer service
- Schedules staffing needed for each event with company employees and local unions
- Cultivates culture of safety, ownership, productivity, and diversity
- Act as main mediator when resolving conflicts between staff members, managers, and union representatives
- Streamlined several crucial processes, such as staff scheduling and team flow, and prototyped, tested, and implemented several new SOPs currently used daily by each venue
- Orchestrated founding of new project, The Women+ of PSAV, which strives to support women and gender nonconforming members within PSAV and improve language of current PSAV documentation towards further inclusivity.
Lead Rigger
PSAV
Los Angeles
10.2009 - 08.2014
- Acted as principal lead for team of 3-20 people, oversaw, installed and removed all overhead technical elements of events, such as lights and speakers, recognized and addressed safety issues.
Audio Engineer
03.2003 - 10.2009
- Performed as for-hire audio engineer for multiple AV companies, 500+ events, specializing in corporate events and large concerts, as well as experience with special events, festivals and more.
Education
B.S - Music Production And Engineering
Berklee College of Music
01.2000 - 01.2003
Skills
Collaboratively identify and deliver needed projects to create optimum working environment and culture
Regularly multitask while in complex, fast-moving, and stressful situations, while remaining detail-orientedExcellent at accurate and detailed communication, written and oralEstablish human-first, trauma-informed working environment that emphasizes cultivating positive and safe work environment, with focus on inclusion and mentorship
Develops project management plans that include project objectives, challenges, timelines, and milestonesRegularly coordinate with multiple departments, staff, and stagehand union
Manage multiple projects simultaneously to ensure current and future projects are on trackProficiency with various software, such as Vectorworks, Microsoft Office Suite, Google Apps, Navigator And Navigator WorkforceEstablish and communicate Standard Operating Procedures(SOP) to ensure efficient organization and workflowRelationship building
Food distribution
Needs assessment
Interdisciplinary collaboration
Staff education and training
Hobbies/Interests
Diversity and Inclusivity
Puerto Rican history, politics and culture
Spanish (intermediate, reading/writing)
Family Genealogy
Travel (leisure, production and community work)
Art Festival Production
Certifications
2022- Summer
Language Immersion
Intensive-Spanish
(Middlebury College)
2018-2023
Arena Rigging (ESTA)
2013-2018
CM Certified Hoist Technician
2020
10+ certs/trainings
COVID compliance/Contact Tracing
Timeline
Mobile Food Bank/Deliveries Manager
Eloise’s Cooking Pot
05.2022 - Current
Logistics Coordinator
Tacoma-Pierce County
12.2020 - 02.2022
Rigging Coordinator
PSAV
08.2014 - 12.2020
Lead Rigger
PSAV
10.2009 - 08.2014
Audio Engineer
03.2003 - 10.2009
B.S - Music Production And Engineering
Berklee College of Music
01.2000 - 01.2003