Irish Darrel Mendoza
Galloway
Summary
Childcare professional with commitment to high standards and impactful caregiving.
Effective in creating safe, nurturing environments that promote child development. Known
for strong collaboration with families and adaptability to changing needs. Skilled in
household management, conflict resolution, and educational activities.
Professional with extensive experience in providing exceptional customer service and
administrative support. Strong focus on collaboration and adapting to changing needs
ensures effective team dynamics and smooth operations. Skilled in managing multi-line
phone systems, scheduling, and maintaining welcoming environment. Reliable, organized,
and poised to enhance front desk efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Live-In Nanny
David Banoun
08.2021 - 06.2025
- Taught children everyday skills and language.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Front Desk Assistant Intern
The Claridge - A Radisson Hotel
12.2018 - 12.2019
- Processed financial transactions accurately, ensuring proper billing practices and minimizing discrepancies.
- Increased efficiency of front office operations by implementing effective organization strategies for documentation management.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive data discretely while processing credit card transactions or verifying identification documents during check-in procedures.
- Demonstrated adaptability during peak periods or unexpected staffing shortages by effectively handling multiple tasks simultaneously without compromising service quality.
Ride Operator
Wonderworks
03.2017 - 06.2017
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
Travel Agent Assistant
Novo Ecijano INC.,
03.2016 - 07.2016
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
Bachelor of Science - Tourism Management
Our Lady of Fatima University
04.2018
Skills
- Documentation and Recordkeeping
- Guest Services
- Data Entry
- Conflict Management
- Fast Learner
- Hospitality service expertise
- Attention to details
- Adaptability
- Time Management
- Interpersonal Skills
Accomplishments
- Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
Timeline
Live-In Nanny
David Banoun
08.2021 - 06.2025
Front Desk Assistant Intern
The Claridge - A Radisson Hotel
12.2018 - 12.2019
Ride Operator
Wonderworks
03.2017 - 06.2017
Travel Agent Assistant
Novo Ecijano INC.,
03.2016 - 07.2016
Bachelor of Science - Tourism Management
Our Lady of Fatima University
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