Iris N Fonseca
Sewell,NJ
Summary
Driven researching legal case information and preparing necessary documentation with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Oriented in assists attorneys in preparing for trials and other legal proceedings utilizing my knowledge and skills.
Overview
16
16
years of professional experience
Work History
FC Associate I
Amazon
06.2022 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Scanned and verified UPC codes for all products to aid in identification.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Followed safety protocols and procedures to minimize workplace accidents.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Collaborated with quality control teams to ensure customer satisfaction by delivering error-free orders consistently.
- Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
- Followed orders precisely for correct items, sizes and quantities.
- Managed timely and effective replacement of damaged or missing products.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Residential Counselor
Center For Family Services
09.2021 - 12.2021
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Monitored and documented client progress toward meeting goals and objectives.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
- Implemented behavior modification techniques designed to promote positive change in residents'' lives.
- Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Supported residents in coping with emotions and fears.
- Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of residential counseling, enhancing overall effectiveness in role.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Collaborated with residential team to maximize effective and efficient operations.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Monitored resident behavior and responded to disciplinary issues in accordance with established policies.
- Provided swift and knowledgeable emergency support in line with residence crisis protocols.
Work Leader
Delaware Valley Floral Group
05.2014 - 04.2019
- Supervised production line to ensure production orders were completed on timely basis.
- Motivate the team members to meet production goals
- Enforced safety rules at all times
- (OSHA)
- Design strategies to streamline the packing product process
- Conferred with management regarding production line issues and goals.
- Managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
- Resolved conflict within the team through effective mediation techniques, promoting a positive work culture.
- Maintained a safe work environment by enforcing compliance with safety regulations and company policies.
- Improved team productivity by implementing efficient workflow processes and time management strategies.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with other departments to optimize production workflows.
Criminal Record Tech.
Department Of Correction And Rehabilitation
08.2008 - 10.2012
- Maintenance of criminal history records including reviewing, arrest records to ensure completeness and accuracy.
- Monitoring and maintaining a criminal data information system.
- Calculated bond costs and release dates.
- Conducted record searches in response to criminal history activities.
- Prepared monthly statistical information related to release activities.
- Provided excellent customer service when responding to inquiries from the public regarding criminal record searches and procedures.
- Collaborated with other criminal justice professionals to improve communication and share relevant information related to criminal records management.
- Participated actively in ongoing professional development opportunities such as conferences or workshops focused on best practices within the field of criminal-records management.
- Maintained strict confidentiality while handling sensitive information, protecting individual privacy and adhering to legal guidelines.
- Developed comprehensive knowledge of federal, state, and local laws pertaining to the dissemination of criminal history information.
- Enhanced the accuracy of criminal records by meticulously reviewing and updating information in the database and exchange information with law enforcement agencies.
- Supported court proceedings by providing accurate criminal background reports upon request from judges or attorneys involved in cases under review.
- Managed high volumes of incoming mail containing classified information, organizing materials effectively for efficient processing.
- Streamlined the process for retrieving criminal records, expediting requests from law enforcement agencies and court personnel.
- Conducted regular audits of stored records, ensuring proper organization and accessibility for authorized personnel.
- Established effective relationships with external agents responsible for providing essential services such as background-check or document-management solutions.
- Demonstrated strong attention to detail when entering data into various computer systems, minimizing discrepancies between hard copy files and electronic databases.
- Reduced errors in data entry by implementing a thorough quality control system, resulting in improved accuracy of records.
- Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority information.
- Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
- Transcribed record information for use in court cases and other legal proceedings.
- Submitted records to supervisors, court officials and judges for legal proceedings.
Education
Certificate Program - Paralegal
Rowan College At Gloucester County
Sewell, NJ12.2024
Master of Public Affairs - Forensic Science
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR06.2010
Certificate Program / Professional Improvement - Teaching Special Education Student
Interamerican University
San Juan, PR06.2007
Bachelor of Justice - Forensic Psychology
University of Puerto Rico
Carolina, PR08.2006
Skills
- Bilingual: English / Spanish
- Crisis Intervention
- Decision Making
- Good Communication Skills
- Work Well Under Pressure
- Detail Oriented
- Great Interpersonal skills
- Teamwork and Collaboration
- Punctual and Reliable
- Excellent Communication
- Time Management
- Competitive Analysis
- Legal Research
- Business Administration
- Supervision
- Digital File Management
- Microsoft 365 (Word, PP Excel, Outlook)
- Investigation Techniques
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
FC Associate I
Amazon
06.2022 - Current
Residential Counselor
Center For Family Services
09.2021 - 12.2021
Work Leader
Delaware Valley Floral Group
05.2014 - 04.2019
Criminal Record Tech.
Department Of Correction And Rehabilitation
08.2008 - 10.2012
Certificate Program - Paralegal
Rowan College At Gloucester County
Master of Public Affairs - Forensic Science
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Certificate Program / Professional Improvement - Teaching Special Education Student
Interamerican University
Bachelor of Justice - Forensic Psychology
University of Puerto Rico
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