Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Irissa Walcott

Queens

Summary

Motivated and detail-oriented computer science student with a concentration in marketing and finance, graduating in Spring 2027 from the College of Staten Island. Experienced in IT support, website development, and administrative tasks, with a proven ability to collaborate effectively in team environments. Skilled in Microsoft Office Suite, C++, and organizational management, with a strong foundation in technical problem-solving and customer service. Passionate about leveraging technology to drive business solutions, and eager to contribute to innovative projects in the tech or marketing industries. Certified in First Aid/CPR, demonstrating a commitment to safety and responsibility.

Overview

4
4
years of professional experience
1
1
Certification

Work History

INTERNSHIP

Art Beyond Sight
New York
05.2024 - 08.2024

During my internship at Art Beyond Sight, I worked in the IT Department, where I played a key role in supporting the organization’s transition to a newly developed website, and ensuring smooth technical operations. My responsibilities and contributions included:

  • Website Migration Support: I organized and filed critical information to facilitate the migration of data and content to the new website. Ensured that all data was accurately transferred and properly structured for optimal functionality on the new platform.
  • Technical Assistance: I provided hands-on technical support to team members, troubleshooting and resolving minor technical issues to minimize downtime. I assisted in setting up and configuring software and hardware tools for staff, ensuring seamless day-to-day operations.
  • Collaborative Website Development: I worked closely with team members via Zoom to design and develop website pages, contributing to the overall user experience and functionality. I collaborated on layout design, content placement, and navigation features to create a user-friendly interface.
  • Team Collaboration: Participated in virtual meetings to discuss project progress, share ideas, and address challenges. I demonstrated strong communication skills by effectively coordinating with team members across different departments.

Administrative Assistant

Millenium Development Authority
New York
07.2020 - 06.2024

During my time at Millennium Development, I served as an Administrative Assistant, where I played a crucial role in supporting parents, school aides, and staff with their day-to-day needs. My responsibilities and contributions included:

  • Daily Support and Communication: I assisted parents, school aides, and staff with their daily needs, ensuring smooth communication, and efficient operations. I acted as a point of contact for inquiries, providing timely and accurate information to parents, and staff members.
  • Bookkeeping and Record Management: I managed bookkeeping tasks, maintained accurate financial records, and ensured compliance with organizational standards. I organized and updated files, ensuring that important documents were easily accessible and properly stored.
  • Child Supervision and Care: I supervised and cared for children aged 4 to 12, fostering a safe, engaging, and nurturing environment. I planned and organized activities that promoted learning and development, ensuring that children were both entertained and educated.
  • Operational Efficiency: I streamlined administrative processes, such as scheduling and record-keeping, to improve efficiency and reduce delays. I coordinated with other staff members to ensure that all tasks were completed on time, and to a high standard.

Education

Bachelor of Science - Computer Science

College of Staten Island
Staten Island, NY
01-2026

Skills

Technical Skills

  • C (already listed)
  • Python
  • Java
  • JavaScript
  • HTML/CSS

Communication

  • Verbal and written communication (already listed)
  • Presentation skills
  • Active listening

Customer service

  • Client relationship management
  • Conflict resolution

Project Management

  • Agile methodologies
  • Task delegation and coordination
  • Project planning and execution

Teamwork and Collaboration

  • Experience working in team environments (eg, Art Beyond Sight internship)
  • Cross-functional collaboration

Certification

  • First Aid /CPR

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

INTERNSHIP

Art Beyond Sight
05.2024 - 08.2024

Administrative Assistant

Millenium Development Authority
07.2020 - 06.2024

Bachelor of Science - Computer Science

College of Staten Island
Irissa Walcott