Motivated Assistant General Manager known for exceptional customer service and operational efficiency. Experience in training, payroll processing, and inventory management ensures smooth operations and superior guest satisfaction.
Overview
9
9
years of professional experience
Work History
Assitant General Manager
Angelo's Taverna
Denver, Colorado
03.2021 - 05.2026
Coordinated weekly training sessions and managed bar/beverage inventory, flatware procurement, daily log maintenance, and payroll processing to streamline operations.
Managed scheduling for front-of-house personnel, ensuring timely processing of time-off requests to maintain staffing efficiency.
Monitored workforce levels to identify optimal hiring periods for new staff.
Oversaw daily floor operations to ensure exceptional guest service, timely food delivery, and accurate wait time quotes.
Server/Banquet Captain
Angelo's Taverna
Littleton, CO
04.2017 - 03.2021
Delivered exceptional service to guests, leveraging comprehensive menu knowledge to address inquiries effectively.
Coordinated with banquet manager on headcount, food type, service style, and room layout.
Collaborated with kitchen staff to determine requirements and timing for food preparation.
Delivered exceptional customer service in fast-paced dining environment.
Memorized menu items and daily specials to assist guest selections.
Processed customer orders accurately using point-of-sale system.
Education
High School Diploma -
Columbine
Littleton, CO
04-2004
Some College (No Degree) - Business Accounting
Metropolitan State University of Denver
Denver, CO
Skills
Budget management
Payroll administration
Staff scheduling
Inventory management
Hospitality management
Event coordination
Customer service
Accomplishments
Angelo's won best Restaurant in Governors Park in 2025 and 2026 from Westword.