Hi, I’m
Irlyn Balbi
Account Representative
Bronx,NY
Sell your cleverness and buy bewilderment.
Rumi
Summary
Driven by a passion for helping others and making a positive impact, I am a new mom who is determined to create a better future for the next generation. Growing up in the inner city has fueled my motivation. I excel at adapting to new environments and building strong connections with people, thanks to my natural ability to quickly grasp new concepts, easy-going nature, and approachable demeanor.
Overview
7
years of professional experience
2
Certifications
Work History
State FarmYonkers
Retention Specialist
05.2021 - Current
Job overview
- Able to handle wide variety of telephone inquiries with top notch curtesy and professionalism
- Thriving in fast paced high pressure work
- Exceptional performance with customer service.
&PizzaNew York
Team Lead
09.2019 - 04.2021
Job overview
- Delegate tasks, set team goals, training team members
Dutches CookiesNew York
Manager
03.2018 - 08.2019
Job overview
- Retail specialists work in small business
- Maintaining oversight of merchandise products.
Education
HostosBronx, New York
Early childhood education
08.2011 - 8 2014
Washington Irving High School New York, NY
Advanced Regents Diploma from Info Tech
06.2009
Skills
Persuasion techniques
License
- Personal line's insurance
- Life insurance
Languages
Spanish
Native or Bilingual
Certification
Personal lines insurance
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekSoftware
Microsoft office
ECRM
POS
Interests
Art
Music
Literature
Timeline
Retention Specialist
State Farm
05.2021 - Current
Team Lead
&Pizza
09.2019 - 04.2021
Manager
Dutches Cookies
03.2018 - 08.2019
Hostos
Early childhood education
08.2011 - 8 2014
Washington Irving High School
Advanced Regents Diploma from Info Tech
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