Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Irma Avila

Corpus Christi,TX

Summary

Dedicated seamstress knowledgeable about constructing, labeling and decorating products in high-volume, deadline-driven production settings. Possesses technical skills that include zipper installation, fabric cut and sew construction. Interprets patterns and operates sewing equipment to create products to specification.

Overview

4
4
years of professional experience

Work History

Survey Research Interviewer

ReconMr Call Center
06.2023 - Current
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Suggested accessories and complementary purchases.
  • Sold a wide variety of cosmetic products and aided customers with sales. 

E-Commerce Specialist

Goodwill Industries
04.2021 - 11.2022
  • Collaborated with customer service team to address e-commerce inquiries, providing timely resolutions and ensuring customer satisfaction.
  • Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
  • Boosted online sales by implementing effective SEO strategies and optimizing product listings.

Dressmaker/Alterationist/Seamstress

David's Bridal
01.2020 - 12.2020
  • Perform of apparel clothing, repair and alteration of garments of all types of fabrics and materials.
  • Re-construct garments to account for size change.
  • Streamlined production process for increased efficiency, implementing meticulous organization of materials and tools.
  • Managed multiple projects simultaneously while meeting strict deadlines, ensuring timely delivery of all orders.
  • Repaired garments and corrected construction mistakes.
  • Work with a variety of materials, including specialty fabrics such as silk, lace, chiffon, wool. Work with leather, fur, knitted fabric, stretch fabric.
  • Operate sewing equipment, including single needle machines(light fabric, heavy duty), serger, cover+serger.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

Education

Associate of Arts - Accounting Technology And Bookkeeping

Del Mar College
Corpus Christi, Tx.
05.2015

Skills

  • Ability to work with various materials including leather, silk, chiffon, lace, wool, velvet, linen, canvas
  • General understanding of sewing machine maintenance
  • Experience in apparel retail, providing customer service, monitoring supplies, preparing orders
  • Experience sewing curtains, valances, custom kids costumes and other accessories, including setting hardware such as rivets, grommets, punching holes, attaching buttons and invisible zippers
  • Speak Spanish and English
  • Fast learning

Additional Information

Experience in hand sewing techniques such as embroidery, basting, and finishing as well as using a variety of industrial sewing machines.

Timeline

Survey Research Interviewer

ReconMr Call Center
06.2023 - Current

E-Commerce Specialist

Goodwill Industries
04.2021 - 11.2022

Dressmaker/Alterationist/Seamstress

David's Bridal
01.2020 - 12.2020

Associate of Arts - Accounting Technology And Bookkeeping

Del Mar College
Irma Avila