Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Irma Bahena

3PL logistics
Corona,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

WMS Coordinator

United Facilities
01.2023 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Handled incoming and outgoing shipping and receiving activities.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Coordinate inventory cycle counting and reporting.

Quality Control Manager

LuLaRoe
06.2016 - 12.2023
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Improved quality processes for increased efficiency and effectiveness.
  • Collected and analyze material samples to evaluate quality, providing feedback and interpretation to production management or staff.
  • Manage team of 50 employees, overseeing hiring, training and professional growth of the employees.
  • Created plans and communicated deadlines to complete projects on time.

Store Manager

99 Cents Only Store
Lake Elsinore, CA
07.2001 - 05.2016
  • Managed store organization, maintenance, and purchasing functions.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Created employee schedules to align coverage with forecasted demands.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.

Education

Diploma - Business Office Administration

UEI College
San Bernardino
06.2007

Skills

  • Keen Attention to Detail
  • Inventory Control Processes
  • Business Administration
  • Time Management
  • Shipping and Receiving
  • Reverse Logistics
  • Microsoft 365
  • Customer Experience
  • Packing and Scanning
  • Warehouse Software Systems
  • Barcode Labeling
  • Inventory Monitoring and Management
  • Inspect Shipments
  • Handheld Scanners

Languages

Spanish
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden

Timeline

WMS Coordinator

United Facilities
01.2023 - Current

Quality Control Manager

LuLaRoe
06.2016 - 12.2023

Store Manager

99 Cents Only Store
07.2001 - 05.2016

Diploma - Business Office Administration

UEI College
Irma Bahena3PL logistics