Irma Chacon
Machesney Park,IL
Summary
With a proven track record at Winnebago County Health Department, I excel in bilingual communication and Microsoft Office, enhancing customer relationships and streamlining data entry processes. Demonstrated expertise in food safety and bilingual education, achieving significant improvements in community health and education outreach.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Special Events Food Inspector
Winnebago County Health Department
04.2018 - Current
- Support full time food inspectors on evenings and weekends
- Inspect that vendors comply with Health Dept guidelines on cleanliness and food temperatures
Case Manager Assistant
Winnebago County Health Department
05.2014 - 04.2018
- Coordinated non-insured clients to apply for and scheduled free mammogram and pap smears with various providers
- Assisted in general office duties including filing, mailing package, bill paying and oriented clients on other services available within Health Department
Hearing and Vision Clerk
Winnebago County Health Department
04.2012 - 05.2014
- Provided hearing and vision testing for school age students
- Assisted in administering the program
- Billed schools for services provided
- Provided month and yearly reports to Health Dept and IL State officials
Office Coordinator
Winnebago County Health Department
03.2005 - 05.2014
- Provided administrative/financial and clerical support functions for the staff and programs within the Community Health Promotion Division to enable the completion of program, division department goals
Flu Clerk
Winnebago County Health Department
10.2004 - 03.2005
- Completed paperwork for the Health Promotion staff in the various clinics thru out the county with the flu and cholesterol screenings
- Entered information in computer to transmit charges to Medicare from flu shots
Prevention Specialist
Winnebago County Health Department
04.2004 - 09.2004
- Teach students and young kids in Rockford Public Schools and in Flodin Boys & Girls Club about prevention in Drugs & Tobacco
Paraprofessional and Clerical Substitute
Adecco Staffing
09.2003 - 02.2004
- Substituted in different Rockford Public Schools
- Assisted teachers in their classrooms
- Supervised the students in lunchroom and recess
- Helped in the school office by answering the phone and assisted them with their daily attendance work
- Assisted parents and answered their questions
General Program Aide Substitute
Harlem Consolidated Schools
01.2003 - 06.2003
- Supervised students on their recess time
- Made copies, covered books, logged numbers to books, help in the library and other work that need it to be done by teachers request
8th Grade Bilingual Aide
Chicago Public School/Sawyer Elementary School
10.2000 - 12.2002
- Translated the students work to Spanish, explained to the students what the teacher was saying
- Made copies for all the 8th grade teachers and the school in general
- Distributed the mail to the teachers' boxes
- Helped in the office answering the phone and answered the parents questions
- Supervised the students before and after school programs and outside the school building
- Work with copy machine, fax machine, phone, Kronos computer program, Microsoft Word and internet
Recruiter
Dept of Commerce Census
06.2000 - 09.2000
- Recruited people and taught them how to fill out the Census forms
- Visited people at their house and filled out the census forms
Customer Service Representative
Scully Jones Corporation
07.1984 - 09.1996
- Answer the phone, expedited orders, check stock, took orders by phone, gave quotes to customers
- Filed the orders according to the order number, typed the quotes and faxed it to customers, expedited shipping dates
- Work with typewriter, calculator, copy machine, fax machine, phone, data processor, IMB 360 computers and phone key board
Education
Para pro Assesment Test -
11.2003
Child Development -
Daley College
Chicago, IL12.2002
General Bussiness/Office occupation -
Benito Juárez High School
Chicago, IL06.1986
Skills
- Customer service
- Written and verbal communication skills
- Microsoft Proficiency
- Excel proficiency
- Bilingual (Spanish)
- Interpreting
- Translating
- Rapid learner
- Organizational skills
- Customer relationship skills
- Fast-paced worker
- Scheduling appointments
- Food safety regulations
- Foodborne illness prevention
- Data Entry
- Fluent in internet navigation
Certification
Community Health Worker
Languages
Spanish
Native or Bilingual
Timeline
Special Events Food Inspector
Winnebago County Health Department
04.2018 - Current
Case Manager Assistant
Winnebago County Health Department
05.2014 - 04.2018
Hearing and Vision Clerk
Winnebago County Health Department
04.2012 - 05.2014
Office Coordinator
Winnebago County Health Department
03.2005 - 05.2014
Flu Clerk
Winnebago County Health Department
10.2004 - 03.2005
Prevention Specialist
Winnebago County Health Department
04.2004 - 09.2004
Paraprofessional and Clerical Substitute
Adecco Staffing
09.2003 - 02.2004
General Program Aide Substitute
Harlem Consolidated Schools
01.2003 - 06.2003
8th Grade Bilingual Aide
Chicago Public School/Sawyer Elementary School
10.2000 - 12.2002
Recruiter
Dept of Commerce Census
06.2000 - 09.2000
Customer Service Representative
Scully Jones Corporation
07.1984 - 09.1996
Para pro Assesment Test -
Child Development -
Daley College
General Bussiness/Office occupation -
Benito Juárez High School
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