IRMA ESPINO
Oxnard,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Espino Cleaning services
08.2014 - Current
- Provide personal in home service
- To client's needs
- Office and building cleaning
- Deep cleans, move-ins moves-outs and vacation rentals
Elderly Caregiver
IHHS
Ventura, CA
01.2018 - 04.2020
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Store Manager
99 Cents Only Stores
Oxnard, ca
09.2009 - 05.2014
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Instruct staff on how to handle difficult and complicated sales
- Estimate consumer demand and determine the types and amounts of goods to be sold
- Assign employees to specific duties
- Enforce safety, health, and security rules
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Plan and prepare work schedules and keep records of employees' work schedules and timecards
Store Manager
IME Enterprises
Oxnard, ca
08.1988 - 08.2006
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Estimate consumer demand and determine the types and amounts of goods to be sold
- Formulate pricing policies for merchandise, according to profitability requirements
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Assign employees to specific duties
- Keep records of purchases, sales, and requisitions
- Enforce safety, health, and security rules
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Plan budgets and authorize payments and merchandise returns
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Plan and prepare work schedules and keep records of employees' work schedules and timecards
- Review inventory and sales records to prepare reports for management and budget departments
- Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy
Education
Trade School/Certificate - Word Processing
Sawyer College
Ventura, Ca06.1983
Skills
- Customer and Personal Service
- Troubleshooting
- Decision Making
- Time Management
- Trainer
- Learning Strategies
- Clerical
- Bi-lingual
- Complex Problem Solving
- Friendly, Positive Attitude
- Multitasking Abilities
- Calm under pressure
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Elderly Caregiver
IHHS
01.2018 - 04.2020
Espino Cleaning services
08.2014 - Current
Store Manager
99 Cents Only Stores
09.2009 - 05.2014
Store Manager
IME Enterprises
08.1988 - 08.2006
Trade School/Certificate - Word Processing
Sawyer College
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