Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

IRMA ESPINO

Oxnard,CA

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Espino Cleaning services
08.2014 - Current
  • Provide personal in home service
  • To client's needs
  • Office and building cleaning
  • Deep cleans, move-ins moves-outs and vacation rentals

Elderly Caregiver

IHHS
01.2018 - 04.2020
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Store Manager

99 Cents Only Stores
09.2009 - 05.2014
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Instruct staff on how to handle difficult and complicated sales
  • Estimate consumer demand and determine the types and amounts of goods to be sold
  • Assign employees to specific duties
  • Enforce safety, health, and security rules
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and timecards

Store Manager

IME Enterprises
08.1988 - 08.2006
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Inventory stock and reorder when inventory drops to a specified level
  • Estimate consumer demand and determine the types and amounts of goods to be sold
  • Formulate pricing policies for merchandise, according to profitability requirements
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Assign employees to specific duties
  • Keep records of purchases, sales, and requisitions
  • Enforce safety, health, and security rules
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Plan budgets and authorize payments and merchandise returns
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and timecards
  • Review inventory and sales records to prepare reports for management and budget departments
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy

Education

Trade School/Certificate - Word Processing

Sawyer College
Ventura, Ca
06.1983

Skills

  • Customer and Personal Service
  • Troubleshooting
  • Decision Making
  • Time Management
  • Trainer
  • Learning Strategies
  • Clerical
  • Bi-lingual
  • Complex Problem Solving
  • Friendly, Positive Attitude
  • Multitasking Abilities
  • Calm under pressure

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Elderly Caregiver

IHHS
01.2018 - 04.2020

Espino Cleaning services
08.2014 - Current

Store Manager

99 Cents Only Stores
09.2009 - 05.2014

Store Manager

IME Enterprises
08.1988 - 08.2006

Trade School/Certificate - Word Processing

Sawyer College

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IRMA ESPINO