Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Irma Ferreira

Summary

Dynamic Inventory Control Lead with proven success at Grocery Delivery, enhancing inventory accuracy through audits and process improvements. Skilled in advanced inventory management software and fostering teamwork, I reduced discrepancies and minimized product loss while training staff on best practices. Bilingual communicator dedicated to operational excellence and customer satisfaction.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction. Track record of problem-solving in dynamic environments.

Overview

9
9
years of professional experience

Work History

Inventory Control Lead

Grocery Delivery E-Services USA Inc.
11.2021 - Current
  • Oversaw inventory accuracy through regular audits and cycle counts.
  • Implemented process improvements, reducing discrepancies in stock levels.
  • Trained and mentored staff on inventory management best practices.
  • Utilized advanced inventory management software to enhance tracking efficiency.
  • Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Completed physical inventory counts each month.
  • Assisted in budget preparation, monitoring expenses to ensure compliance with allocated resources for inventory control activities.
  • Reduced product loss with thorough tracking of inventory movement, ensuring proper storage conditions, and minimizing spoilage.

Manager

Los Magueyes Restaurant
08.2016 - 07.2021
  • Supervised daily operations, ensuring efficient service and customer satisfaction.
  • Developed training programs to enhance staff performance and retention.
  • Implemented cost-control measures, improving overall profitability.
  • Coordinated inventory management, reducing waste and optimizing supply levels.
  • Managed and motivated employees to be productive and engaged in work.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Accounting Assistant

Distribuidora El Regio Inc
01.2019 - 12.2019
  • Processed invoices and maintained accurate financial records using accounting software.
  • Assisted in preparing monthly financial reports, ensuring accuracy and compliance with regulations.
  • Managed accounts payable and receivable, streamlining payment processes for improved cash flow.
  • Collaborated with team members to enhance record-keeping practices, reducing errors in documentation.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Education

South Hills High School
Fort Worth, TX

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Reliable and punctual
  • Verbal and written communication
  • Fluent bilingualism
  • Forklift operation
  • Error adjustments
  • Audit processes
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Baking
  • Cake Decorating
  • Music
  • Photography
  • Crafting and DIY Projects
  • Cooking

Timeline

Inventory Control Lead

Grocery Delivery E-Services USA Inc.
11.2021 - Current

Accounting Assistant

Distribuidora El Regio Inc
01.2019 - 12.2019

Manager

Los Magueyes Restaurant
08.2016 - 07.2021

South Hills High School

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Irma Ferreira