Irma Frias-Trevino
Houston
Summary
Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
School Operations Manager
KIPP Texas-Houston
Houston
11.2009 - Current
- Implement policies, standard operating procedures, and manage quality, customer service, and logistics.
- Coordinate with other departments, including PEIMS, SRE, Facilities, Finance, IT Dept, and Transportation, to ensure efficient day-to-day operations.
- Train new staff on effective family liaison strategies and best practices.
- Develop informational materials to guide families through school processes.
- Assist in crisis intervention, providing support for families during challenging situations.
- Assist in resolving conflicts between families and school staff members.
- Conduct home visits to assess family dynamics, and identify potential areas of need.
- Facilitate communication between families and school staff to support student needs.
- Interpret spoken language effectively during meetings and conferences.
- Assist in translating written documents to ensure accurate messaging.
- Assist prospective students with enrollment inquiries and application processes.
- Coordinate campus tours for potential students and their families.
- Develop informative materials about programs and admission requirements.
- Communicate with vendors to arrange transportation and logistics for trips.
- Collaborate with teachers to integrate educational objectives into the trip planning.
- Maintain records of attendance and fees required for all participants on the trip.
Education
GED -
Sul Ross State University
Uvalde, TX04-1994
Skills
- Native Bilingual (Span/Eng)
- Document translation
- Policy implementation
- Attention to detail
- Effective communication
- Problem solving
- Microsoft 365
- Google drive
- Customer service
- Staff training
- Enrollment management
- Enrollment processes
- Cultural awareness
- Family liaison
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
School Operations Manager
KIPP Texas-Houston
11.2009 - Current
GED -
Sul Ross State University
Similar Profiles
Emily ShermanEmily Sherman
Assistant Principal/Dean of Instruction at KIPP Explore Academy, KIPP HoustonAssistant Principal/Dean of Instruction at KIPP Explore Academy, KIPP Houston
Mia S ButlerMia S Butler
Assistant Principal of Instruction at KIPP Texas Public Schools | KIPP 3D AcademyAssistant Principal of Instruction at KIPP Texas Public Schools | KIPP 3D Academy
Juan PenuelaJuan Penuela
Soccer Coach Volunteer at University Of Houston, Houston Dynamos, KIPPSoccer Coach Volunteer at University Of Houston, Houston Dynamos, KIPP
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Anish RaghavanAnish Raghavan
Marketing Intern at TULU ltdMarketing Intern at TULU ltd