Irma Gallegos
Pasadena,California
Summary
Focused on strengthening dining services operations. Well-versed in health code standards and regulations for food preparation. Hardworking, driven and quality-minded with successful background leading teams, enhancing food quality and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dining room Manager CDM, CFPP
Villa Gardens
01.2000 - Current
- Worked with chefs & with creating menus according to special diets
- Visits and see to resident’s special request and need according to their diets.
- Manages a staff off 40 servers in 3 different areas Supervised staff preparing and serving special meals following Title 22 and Companies policy’s
- Sees to the Dining Room Guest for meals 50-150 guest Creates special events for the residents and their guest
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Coordinated with catering staff to deliver food services for special events and functions.
Catering Manager
Villa Gardens
08.2006 - 12.2022
- Worked with chefs & cooks to prepare custom menus, special meals, and featured beverages
- Priced and ordered food products, kitchen equipment and food service supplies
- Built revenue by delivering innovative catering services, Supervised staff preparing and serving special catering meals.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled catering scheduling, ordered food and planned events.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
Temp Dining Services Director
Villa Gardens
06.2010 - 09.2010
- Oversaw and managed of more than 80 personnel across all areas of dining services
- Resolved problems or concerns to satisfaction of involved parties
- Kept facility in compliance with applicable safety and sanitation requirements
- Held daily meetings for all staff to cover policy changes, menu updates and upcoming events
- Completed frequent checks of food production to assess preparation standards, portioning, and performance
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Sous Chef
Villa Gardens
09.2004 - 08.2006
- Manage food inventory
- Assisted with interviewing, hiring, and training kitchen personnel and created their schedule
- Conducted frequent line checks to keep food at proper temperatures in holding zones
- Supervised kitchen food preparation and productivity for restaurant quality and plating of food
Cook
Villa Gardens
04.2000 - 09.2004
- Set up and performed initial prep work for meals
- Maintained safe operations of food prep equipment for safety
- Interacted with waitstaff regarding special request for customers
- Followed established procedures and requirements for safe food handling, storage and service.
Dietary Aide
Villa Gardens
01.2000 - 04.2000
- Served specific meals to patients with special dietary needs
- Set up trays and food service carts to deliver food to residents
- Followed dietary procedures in accordance with established policies
- Conducted nutritional assessments of individuals and dietary histories to plan nutritional programs.
Education
Associate of Arts: Culinary Arts -
California School of Culinary Arts Le Cordon Bleu
City Of Los Angeles, CA05.2006
Skills
- Scheduling Staff
- Front of House Management
- Documentation and Recordkeeping
- Monitoring food Preparation
- Portion Control
- Quality Assurance
- Cleaning and Sanitation
- Delegating Assignments and Tasks
- Conflict Resolution
- Scheduling
- Catering and Event Coordination
Certification
- Serve Safe Certification, 07/01/21
- CDM, CFPP Certification by ANFP, 09/30/22
Languages
Spanish
Native or Bilingual
Timeline
Temp Dining Services Director
Villa Gardens
06.2010 - 09.2010
Catering Manager
Villa Gardens
08.2006 - 12.2022
Sous Chef
Villa Gardens
09.2004 - 08.2006
Cook
Villa Gardens
04.2000 - 09.2004
Dining room Manager CDM, CFPP
Villa Gardens
01.2000 - Current
Dietary Aide
Villa Gardens
01.2000 - 04.2000
Associate of Arts: Culinary Arts -
California School of Culinary Arts Le Cordon Bleu
- Serve Safe Certification, 07/01/21
- CDM, CFPP Certification by ANFP, 09/30/22
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