Irma Gino
Palm,FL
Summary
Proven to enhance client satisfaction and expand clientele at Z Salon through exceptional hair and makeup artistry and outstanding customer service. Adept at appointment scheduling and hair styling techniques, I quickly adapt to industry trends, ensuring high-quality service. My dedication has consistently improved client loyalty and workplace efficiency. Observant [Job Title] skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Hairstylist
Fort Mcmurray Barbershop Limited
03.2019 - 05.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hair and Makeup Artist
Z Salon
01.2016 - 02.2019
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.
- Ensured a smooth and efficient workflow during high-traffic event days by coordinating with fellow team members, leading to seamless execution of services.
- Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
Front Desk Receptionist / Hairstylist/Makeup Artist
GreatCuts
07.2010 - 10.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Facilitated smooth communication between departments by accurately relaying messages and information.
Front Desk Receptionist/Hairstylist Apprentice
Basement Salon Inc.
02.2002 - 09.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Sales Clerk
Wilson Sports / Toby's Sports and Hobbies
02.2000 - 07.2002
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Kept front check out area clean and organized for efficient service.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Managed inventory to ensure optimal product availability for meeting customer needs.
Sole Proprietor
Caravel Cuisine Catering Services
2012 - 2019
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Entered income and expense details into business databases to track purchases and address variances.
- Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
- Implemented marketing strategies that effectively promoted services and attracted new clients.
- Conducted thorough market research to identify new opportunities for growth and expansion.
- Negotiated contracts with vendors and suppliers, ensuring favorable terms for the business.
- Optimized team hiring, training, and performance.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Education
TESDA
Taguig, Philippines 03.2016 - 2 2017
Associate of Applied Science - Supply Chain And Logistics Management
New West College
Calgary, Canada05.2025
High School Diploma -
Manuel Roxas High School
Quezon City, Philippines03.1996
Skills
Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Customer Consultation
- Highly motivated self-starter
- Fort McMurray, Alberta CA Licensed Hairstylist
- Men and women haircuts
- Appointment Coordination
- Continuing education
- Barbering techniques
- Hair Cutting and Trimming
Timeline
Hairstylist
Fort Mcmurray Barbershop Limited
03.2019 - 05.2024
TESDA
03.2016 - 2 2017
Hair and Makeup Artist
Z Salon
01.2016 - 02.2019
Front Desk Receptionist / Hairstylist/Makeup Artist
GreatCuts
07.2010 - 10.2014
Front Desk Receptionist/Hairstylist Apprentice
Basement Salon Inc.
02.2002 - 09.2008
Sales Clerk
Wilson Sports / Toby's Sports and Hobbies
02.2000 - 07.2002
Associate of Applied Science - Supply Chain And Logistics Management
New West College
High School Diploma -
Manuel Roxas High School
Sole Proprietor
Caravel Cuisine Catering Services
2012 - 2019
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