Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irma Martinez

Olivehurst,CA

Summary

Social services professional experienced in tackling challenges and applying conflict resolution to achieve positive outcomes. Brings skills in helping others, knowledge of services and background with intervention plans. Looking to put knowledge and abilities to good use in supportive position focused on helping others.

Overview

3
3
years of professional experience

Work History

Case Manager

Stabler Lane Behavioral Health
Yuba City
09.2021 - 05.2022
  • Screened and received phone calls in a courteous and timely manner, determining the nature of requests and provided the information desired using privacy rules and established processes
  • Independently managing the position responsibilities with little supervision
  • Developed and maintained effective working relationships with all clinical and administrative staff
  • Developed and maintained working relationships with community agencies, provider agencies and law enforcement to coordinate services
  • Attended treatment team meetings to update the county on individual patient
  • Completed the psychosocial assessment
  • Developed treatment plans and set achievable treatment goals with the member based on the psychosocial assessment.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nurses and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Liaison between counties per each patient

JISS Instructor

Passport To Learning
Sacramento
07.2018 - 11.2020
  • Provided services to individuals youth and adults with intellectual disabilities who need assistance in adapting to meet age-specific developmental milestones
  • Provided training for individuals with special needs in correctional facilities and community settings including recidivism prevention trainings for successful reintegration into the community to live positive and productive lives.
  • Provide support and guidance to clients in a mentor-style relationship to foster self-esteem and to assist clients in becoming productive and confident members of society
  • Be effective in verbal and writing skills
  • Quarterly reports on clients were to be given to state agencies
  • Tracked clients progress, frequently checking in with struggling clients and identifying root causes of problems.

Education

Bachelor of Arts - Psychology

California State University Sacramento
Sacramento, CA
05.2018

Associate of Science - Psychology

Yuba College
Marysville, CA
05.2015

Skills

  • Computer skills: Microsoft Office, Excel, PowerPoint, and Word
  • Collaborating
  • Team-building
  • Precepting
  • Communication and verbal
  • Conflict Resolution
  • Interdisciplinary Collaboration
  • Community Outreach
  • Treatment Planning
  • Intervention Plans
  • Case Management Tracking
  • Telephone Etiquette
  • Case Planning and Management
  • Patient and Family Liaison
  • Crisis Intervention

Languages

Spanish
Native or Bilingual

Timeline

Case Manager

Stabler Lane Behavioral Health
09.2021 - 05.2022

JISS Instructor

Passport To Learning
07.2018 - 11.2020

Bachelor of Arts - Psychology

California State University Sacramento

Associate of Science - Psychology

Yuba College

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Irma Martinez