Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irma Merlet

Miami,FL

Summary

Dynamic and highly motivated bartender and supervisor with over 10 years of experience in fast-paced environments, including resorts, nightclubs, and full-service restaurants. Proven expertise in mixology, customer service, and team management. Adept at handling high-volume customers, maintaining inventory, and ensuring a clean, organized workspace.

Overview

14
14
years of professional experience

Work History

Bartender Supervisor

Grand Beach Resort
04.2024 - 10.2024
  • Trained and supervised bartenders, ensuring top-tier service.
  • Managed bar inventory and supplies.
  • Maintained a clean, safe, and organized work environment.
  • Scheduled staff and optimized staffing levels.
  • Assisted with budgeting, cost control, and profitability.
  • Ensured customer satisfaction through quality service.

Bartender

Hilton Grand Vacations Club Anderson Ocean Club
02.2020 - 10.2024
  • Greeted bar guests with a friendly and helpful attitude.
  • Provided drink suggestions and mixed beverages per recipe standards.
  • Handled high-volume orders with urgency and professionalism.
  • Recommended profitable drinks to boost sales.
  • Managed bar cleanliness and inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Owner

City Pizza
01.2016 - 11.2019
  • Managed day-to-day business operations.
  • Managed all operations, including hiring and training staff.
  • Oversaw scheduling, inventory, and bookkeeping.
  • Assisted in various operational roles when needed.
  • Developed and implemented targeted marketing strategies to boost restaurant sales, including social media campaigns, promotional offers.

Bartender

Nightclub “There”
05.2014 - 01.2016
  • Served a high volume of customers efficiently in a fast-paced environment.
  • Mixed custom cocktails based on customer preferences.
  • Managed inventory and restocked supplies.
  • Handled cash and credit transactions while balancing the register.
  • Ensured health and safety standards were met.

Server

Bennett’s Seafood Restaurant
01.2011 - 01.2015
  • Explained menu specials, took orders, and answered customer questions.
  • Maintained a clean station and dining area.
  • Completed side work at the start and end of each shift.
  • Helped with hosting and seating guests during busy times.

Education

Certificate - Bartending/ Mixology

Crescent School of Gaming And Bartending
Las Vegas, NV
11.2019

Basic Business Certificate - Business

Horry-Georgetown Technical College
Conway, SC
05.2014

Bachelor of Science - Finance

Ufa State University
Russia
06.2010

Skills

  • Excellent Customer Service
  • Knowledge of Mixology and Drink Presentation
  • Ability to Work in Fast-Paced Environments
  • Cash Handling and POS System Operation

Languages

English
Russian

Timeline

Bartender Supervisor

Grand Beach Resort
04.2024 - 10.2024

Bartender

Hilton Grand Vacations Club Anderson Ocean Club
02.2020 - 10.2024

Owner

City Pizza
01.2016 - 11.2019

Bartender

Nightclub “There”
05.2014 - 01.2016

Server

Bennett’s Seafood Restaurant
01.2011 - 01.2015

Certificate - Bartending/ Mixology

Crescent School of Gaming And Bartending

Basic Business Certificate - Business

Horry-Georgetown Technical College

Bachelor of Science - Finance

Ufa State University

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Irma Merlet