Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Irma Morris

Fort Lauderdale

Summary

Dedication align with quality , where there is quality there is success ! When I empathize on my career I empathize the importance of it actually being a career and not just a job . I am entitle to provide top quality customer service . Customer service is #1 priority in every position and every company . I can describe to you with so many synonyms about how great of a worker I am , but what matters most is knowing what you can bring to a company , I am not a liability to any company but more of a company’s greatest assets. My abundance of success along can push your company to the top , what’s a team without great players , and what’s a game without a strategy . So I am looking forward to providing the best experience with your company , a chance to show off my unique and talent , unwavering skills toward your company and showing great attributes towards your policy and becoming a number 1 priority to it .I do not work for a check I work for success so my ground of accomplishment comes from hard work and dedication. I believe there is no failure when you push harder at something you really want 100 percent of our miss shots comes from the success, opportunities & goals , shots that we didn’t take . The Objective: To acquire a challenging position to execute my skills with opportunity for advancement Authorized to work in the US for any employer

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

711
05.2022 - 04.2025
  • cashier operations, ensuring compliance with company policies and procedures.
  • Trained new cashiers on system usage and customer service standards.
  • Resolved customer inquiries and issues efficiently to enhance satisfaction.
  • Monitored cash handling procedures, minimizing discrepancies during shifts.
  • Handled cash register operations, including balancing drawers at end of shifts.
  • Processed customer transactions efficiently with a focus on accuracy and speed.

Assistant Store Manager

Do
03.2020 - 10.2024
  • Taking care of the store operation,hiring and training sales associates, monitoring inventory providing customer with great customer service .

Customer Service Representative

Sallie Mae
08.2013 - 06.2019
  • Develop and maintain claim forms and processes.
  • 1. Create billing and accounting reports.
  • 2. Maintain records of business activity.
  • 3. Research and prepare claims.
  • 4. Maintain databases, and other company records.
  • 5. Develop new claim forms and processes.
  • 6. Perform data input.
  • 7. Assist with special projects.

Education

High school diploma or GED - undefined

Seagull School
Fort Lauderdale, FL
09.2019

Skills

  • Medical records
  • Restaurant experience
  • Research
  • Cashiering (4 years)
  • Communication skills
  • Databases
  • Front desk
  • Nursing
  • Guest services
  • Cash register
  • Security
  • Sales
  • Accounting
  • Supervising experience
  • Cash Handling (4 years)
  • Food Service (4 years)
  • Customer service
  • Hospitality

Certification

  • Class D Security
  • February 2024 to Present
  • Got my blue card
  • Guard Card

Timeline

Cashier Team Lead

711
05.2022 - 04.2025

Assistant Store Manager

Do
03.2020 - 10.2024

Customer Service Representative

Sallie Mae
08.2013 - 06.2019

High school diploma or GED - undefined

Seagull School