Irma Perez
Key West,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/Scheduler
Key West Surgical Group
Key West, FL
04.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Receptionist/Office Manager
Mammography Of Key West
Key West, FL
08.2018 - 02.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Office Manager/Medical Assistant
Key West Surgical Group
Key West, FL
02.2013 - 08.2018
- Supervised staff members, organized schedules and delegated tasks.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Assigned work and monitored performance of project personnel.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Contacted medical facilities to schedule patients for admission.
Education
Certification - Medical Anthropology
Medical Assistant Certification
Keyes, OK10-2013
High School Diploma -
Mary Immaculate High School
Key West06-1981
Some College (No Degree) - Medical Insurance Coding
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Medical Terminology
- HIPAA Compliance
- Procedure Assistance
- Patient Flow Management
- Patient Scheduling
- Patient-focused care
- Data Entry
- Fluent in English & Spanish
- Stocking supplies
- Patient Relations
- Clinical Documentation
- Communicating with patient families
- Account Management
- Understands medical procedures
- Inventory and supply management
- Medical Records Management
Certification
- Medical Assistant Certifcation
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant/Scheduler
Key West Surgical Group
04.2022 - Current
Receptionist/Office Manager
Mammography Of Key West
08.2018 - 02.2020
Office Manager/Medical Assistant
Key West Surgical Group
02.2013 - 08.2018
Certification - Medical Anthropology
Medical Assistant Certification
High School Diploma -
Mary Immaculate High School
Some College (No Degree) - Medical Insurance Coding
Ultimate Medical Academy - Clearwater
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