Irma Ramirez
Buckeye,AZ
Summary
Adept at enhancing customer satisfaction, I excelled as a Front End Cashier at Fry's Marketplace, where I streamlined checkout processes and mentored new staff in POS systems, significantly contributing to store sales. My quick learning ability and exceptional customer service skills, coupled with a strong work ethic, underscore my achievements in this role.
Overview
27
27
years of professional experience
Work History
Front End Cashier
Fry's Marketplace
12.2021 - 06.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Enhanced customer checkout experience by efficiently processing transactions and providing friendly service.
- Trained new cashiers in POS system usage and customer service best practices, enhancing team efficiency.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Front End Cashier
Smith's Food's
05.1997 - 10.2021
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Education
CSI
Burley, IDSkills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front End Cashier
Fry's Marketplace
12.2021 - 06.2024
Front End Cashier
Smith's Food's
05.1997 - 10.2021
CSI
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