Irma Reveles
El Paso,Texas
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Caregiver
Coastal Clinical Management Services
El Paso, Texas
04.2024 - 02.2025
- Supported bathing, dressing and personal care needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provide any need to unaccompanied-underaged immigrant children.
Crew Member/ Manager
McDonald's
El Paso, Texas
03.2021 - 04.2024
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Scheduled and monitored shifts for crew members, ensuring coverage for peak business hours.
- Coached staff on strategies to enhance performance and improve customer relations.
- Maximized customer satisfaction by organizing consistent, high-quality service for needs.
Education
Associate of Arts - Education
The University of Texas At El Paso
El Paso, TXSkills
- [Spanish] fluency
- English fluency
- Respectful and compassionate
- Team building
- Multitasker
- Strong customer service
- Fast learner
- Goal setting
- Strategic planning
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Caregiver
Coastal Clinical Management Services
04.2024 - 02.2025
Crew Member/ Manager
McDonald's
03.2021 - 04.2024
Associate of Arts - Education
The University of Texas At El Paso
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