IRMA ROMAN GOMEZ

Perform eligibility verification, obtains pre-cert and or authorizations, clears registration errors and edit pre-bills and perform other duties as required. Ensures patient account are assigned the appropriate payor plan. Calculate patient co-pays, deductibles and co-insurance. Provide personal estimates of patient financial responsibility.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Collected room deposits, fees, and payments.
• Completed all tasks in compliance with company policies and procedures.

• Register patients, and processes all related documentation;
• Interview patients to complete insurance and privacy forms;
• Verify insurance eligibility, process co-pay payments and post amounts paid to patient accounts
• Schedule and confirm patient appointments, check-ups and physician referrals
• Answer calls, and direct to appropriate departments.

• Evaluate students and communicate progress with parents, guardians, and administrators
• Plan, assign, and evaluate lessons, projects and tests
• Maintain classroom discipline
• Maintain accurate student records as required by laws and administrative regulations
• Instruct elementary students individually and in groups