Dynamic and results-oriented professional with extensive experience at Costco, adept in strategic planning and complex problem-solving. Excelled in roles from Merchandiser to Merch Supervisor, demonstrating exceptional staff management and customer service skills. Proven track record of driving sales and enhancing team performance through effective training and mentoring.
I have been a merch supervisor since 2023. During this time I have learned the six rights of merchandising, how to respect our vendors also how to communicate with our employees. During this time I have improved on my skills I have learned how to read a dashboard. I have learned how to make sure the floor is set correctly. I have learned how to drive sales, communicate with buyers.
During my time as a merge supervisor, I have been floating from department to department. I usually covered for a manager that’s off or on vacation. I have learned how to run Hardlines, center and foods. As a floor supervisor my communication skills have grown extremely. As a merch supervisor I enjoy talking to employees making sure their needs are being heard or if they have any concerns they could come to me and talk.
Since I become a merch supervisor, I have learned how to set floors, endcaps and roadshows.
I was a temporary Foods Manager for nine months , during that time I was guided on resetting the whole department, recategorizing every aisle. I was guided on resetting every aisle by sales. I brainstormed with my AGM and senior Manager at that time. During that time I learned how to merge the product correctly to drive sales. How to make sure all my new items were out and place in the correct section. How to run a BI that would give me more information on the on sales.
When Costco gave the employees opportunity to sign up for the SIT program. I was very interested because I wanted to learn more about Costco and their strategies. I want to learn more about the company during my SIT, I learn how to read a dashboard numbers. I learn how to merch products even better. I realize how every map, every movement is made every week. It also helped me with my skills on how to communicate with the employees.
I was employed by Costco in May 2015 , I started in the morning merch. I was a floater for a couple weeks. After a few weeks I was sent to Dept 19. In Dept 19 I learned to stock . I took initiative in printing the loads in the morning , to see what new items and returning items for that day. I would make sure that all my mandatories, focuses for that week were all set in the correct section. I would brainstorm with management on how to merch the products that were coming in.